Senior Manager, Clinical Training

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About Us

Brightline is on a mission to build a bright future for every child, bringing extraordinary behavioral health care to children and families. 

We’re in the middle of a behavioral health crisis that we can’t ignore—especially not when it comes to our children. 1 in every 5 children has a behavioral health condition, yet up to 80% still get little or no help. Far too many families face insurmountable barriers when their child really needs help, and parents are too often left feeling alone and without the support they need. We can do so much better. That’s why we’re here! 

Brightline is convening a team of leading coaches, clinicians, technologists, business leaders, and creative thinkers to completely transform what behavioral health care looks like. Together, we’re building exceptional technology and real-world care to bring a warm, supportive, and goal-oriented experience to families. And we’re all here to help children and families thrive. 

About the Role

We are looking for a Senior Manager, Clinical Training who has experience training clinicians in a behavioral health setting. The right candidate will be passionate about providing behavioral health therapy for children and teens. This person will be responsible for initial training programs as well as operational support for ongoing training and CE/CME programs. Experience training clinicians should include training in evidence-based therapies. Experience in the development and implementation of Quality Assurance (QA) programs is a plus. This person will report initially VP of Therapy, but may report to other clinical leaders in the future, including the Chief Psychiatric Officer or the Chief Medical Officer. This person will also interface directly with clinical, care delivery, and people operations leaders.

Primary responsibilities:  

  • Develop, update, and improve initial training modules for clinicians in partnership with subject matter experts and learning management system (LMS) manager
  • Coordinate ongoing training programs for clinicians in cognitive behavioral therapy (CBT) and other evidence-based approaches,  parent management training (PMT), and pediatric mental health,  along with subject matter experts
  • Coordinate CE/CME webinar series, case conferences, and multidisciplinary trainings as needed
  • Quality Assurance: Participate in the a QA process that ensures Brightline clinicians provide high-quality, evidence-based care to our members when they start at Brightline and throughout their tenure
  • Associates Program: Engage in partnership with other Brightline team members to establish an associates program that would include but may not be limited to development of didactic training materials, setting learning objectives for associates/supervisors, support the creation of processes to set associates up for success and ensure excellence in the clinical of practice of our associates via their supervisors and Brightline resources. 
  • Participate in quality assurance committee meetings and coordinate mentoring and retraining activities in collaboration with the Head of Therapy
  • Team Building: An important part of this role is working to keep team morale high, as we quickly scale this 100% remote team. 

About You

Must-Have:

  • Experience as a pediatric licensed mental health clinician
  • Experience with CBT and other evidence-based approaches to pediatric mental health care (e.g., PCIT, DBT)
  • Experience developing and delivering training programs for clinicians
  • A willingness to be flexible. Pivot as needed. Jump in when there’s a need.
  • A passion for our mission to redefine mental l health for children and their families
  • Demonstrated ability to work collaboratively 
  • Excellent written and verbal communication skills
  • Ability to organize and track progress on on-going projects 
  • The drive to be part of building something new - to work hard, to move quickly, to be your best self and to adapt to the constant change and evolution of a start-up
  • Masters or doctoral degree in Clinical Psychology or a related field 
  • Experience in delivering electronic care is a plus, experience with LMS is preferred

The Brightline team is headquartered in the SF Bay Area. This is primarily a remote position, however, occasional travel may be required.

Brightline is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

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Location

175 Forest Ave, Palo Alto, CA 94301

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