Senior Manager, Growth Strategy & Operations - DoorDash Storefront

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DoorDash Storefront is DoorDash’s first B2B SaaS business, helping merchants build their own e-commerce channels and grow their first party digital sales. We’re looking for an entrepreneurial Growth Strategy & Operations Senior Manager to build the playbook and team to help merchants grow same-store digital sales via their first party e-commerce channels. This includes:

  1. Partnering with product, engineering, operations, and marketing teams to build new growth levers 
  2. Rapidly testing growth tactics to drive same-store digital sales growth, ranging from paid marketing, promotions, merchandising, and funnel optimization 
  3. Working with merchants, account management, and product marketing teams to drive implementation of growth tactics across both SMB and enterprise merchants
  4. Manage and maximize ROI of a budget to co-fund marketing initiatives alongside merchants 

About you

  • You have 7+ years of experience leading teams to achieve audacious goals; high-growth and startup experience is a plus
  • You have a strong understanding of consumer growth marketing channels (SEM, SEO, social), digital merchandising, promotions, funnel optimization, and offline marketing
  • You get excited about both strategy and implementation; you enjoy the challenge of driving adoption of growth tactics across a large base of merchants
  • You have outstanding analytical skills, and are comfortable pulling data in SQL or modeling in Excel
  • You are technically savvy (for example, you can talk to a merchant’s marketing team about attribution, or work with an engineering team to implement conversion pixels)
  • You are entrepreneurial, comfortable with ambiguity and rapid change, and love turning unstructured problems into a well-defined plan
  • You are a superb written and oral communicator, with excellent presentation and interpersonal communication skills; you are equally comfortable talking to merchants as you are to internal stakeholders

Why You’ll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
  • We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Why You’ll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
  • We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

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Location

Our office is located in the SOMA district, walking distance to many restaurants, bars, and public transportation.

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