Senior Strategy & Operations Manager, Supply at DoorDash

| San Francisco
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DoorDash is looking for a Senior Strategy & Operations Manager to grow and manage the supply side of the business.

Senior Strategy & Operations Managers at DoorDash are the leaders of our core business. As the people directly responsible for the development, growth, efficiency, and quality of our markets, finding the right people for this role is not easy. Senior Strategy & Ops Managers must be experienced, thoughtful, and determined. They must have a natural aptitude for blending creativity and analytics to devise innovative solutions to complex logistical problems, the capacity to lead and influence teams, and the operational prowess to get stuff done. Think this is you? Read on…

What you’ll do

  • Strategize – Devise and execute the overall strategy for the supply side of the business. Making sure we have Dashers on the road, where we need them, when we need them, 24 hours a day, 365 days a year.
  • Lead – Manage a team of Strategy & Operations Managers and Associates that work to strengthen our product, streamline processes, and improve the way we do things
  • Analyze – Build models to evaluate the economic and strategic costs and benefits of various Dasher acquisition, incentive, engagement, and retention programs and experiments
  • Experiment – Use data-driven decision making and sound business judgment to run tests
  • Influence – Work cross-functionally with our Operations, Product, Engineering, Finance, Analytics, Sales, Account Management, and BD teams to improve the Dasher experience and exceed the market goals

About you

  • Self-starterYou have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
  • Naturally curious – You always look for ways to innovate and improve
  • Entrepreneurial – You crave responsibility and want to shape the vision and direction of the company
  • Relationship-builder – You can influence and motivate people at all levels across a variety of job functions
  • Problem solverYou can translate high-level goals into actionable plans

Qualifications

  • 7+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience; high-growth or early-stage start-up experience is a plus
  • Leadership experience, preferably having managed a team of at least 3 direct reports
  • Proven track record of leading initiatives, hitting goals, and succeeding in a team environment
  • Advanced Excel skills (can perform complex functions) ; SQL knowledge is a plus

About us

Today, we’re one of the fastest, most reliable food delivery platforms in North America. But that’s just the tip of the iceberg. We want to share our revolutionary logistics technology with every business around the world, to streamline how our cities and local economies work. Make no mistake, it isn’t going to be easy, and our mission isn’t for the faint of heart. But if you’re daring, and you want to make a dent, let’s chat.

Why You’ll Love Working at DoorDash...
  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
  • We offer great compensation packages and comprehensive health benefits.
Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

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Location

Our office is located in the SOMA district, walking distance to many restaurants, bars, and public transportation.

What are DoorDash Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Acme Co. also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
DoorDash reimburses employees up to $75 per month on fitness activities.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
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