Senior Workplace Operations Manager at Wish

| San Francisco
Sorry, this job was removed at 4:48 a.m. (PST) on Wednesday, September 1, 2021
Find out who's hiring in San Francisco.
See all Operations jobs in San Francisco
Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

We are looking for a friendly and resourceful Sr. Facilities Operations Manager to join our Workplace & Real Estate team. Based in San Francisco, yet supporting our global facilities, the role requires a conscientious individual with strong interpersonal skills, who can support our fast-growing San Francisco office and beyond, to provide a high touch experience for our most important customers...our employees.

In this role, you will be responsible for creating a welcoming and enjoyable experience for all users of the Wish’s global offices. You will be encouraged to use empathy and tact to best serve visitors and employees of Wish. 

We care deeply about our office environment, how it looks, and what it says about our culture and values. This role will report to the Director of Workplace & Real Estate in order to ensure that our office spaces are clean, organized, and well maintained.

What you'll do:

  • Manage and own all aspects of operations of the SF HQ office and beyond, supporting remote global locations.

  • First point of contact for building repairs including HVAC; engage with vendors, property management & building engineers as needed

  • Owner of physical security operations; familiarity with S2 Security Software a plus

  • Handle office repairs and installations (i.e. appliances, whiteboards, furniture, etc.)

  • Help maintain a safe, clean, organized and welcoming environment

  • Assist with tasks and projects as needed, including company and team events setup / coordination (bi-weekly happy hours, holiday party, etc.)

  • Plan and execute MACs as needed (often performed on nights and weekends)

  • Curate and adhere to annual operating budget

  • Oversee shipping and receiving functions of USPS, FedEx, UPS, etc. including personal employee mail

  • Partner with Director of Workplace & Real Estate for space planning, TI projects, and real estate management

#LI-JG1

Qualifications

What you've done: 

  • 7+ years of gradually increasing responsibilities in a Workplace/Facilities function

  • Experience with event setup or coordination

  • Intermediate knowledge of standard computer applications and G-Suite

  • Background in project management and minor tenant improvement projects preferred

Who you are: 

  • Highly organized and detail oriented within a fast paced environment

  • Strong customer focus and highly resourceful - a “no job is too small” attitude

  • Flexible and able to occasionally work after-hours for emergencies or planned projects

  • Highly collaborative with a great degree of interpersonal savvy and professionalism

  • Able to manage ambiguity with ease

  • Able to operate a hand truck and lift 50+ pounds

Bonus points for: 

  • Working knowledge and experience with HVAC / MEP 

  • Experience within security and events 

  • Project management & budget tracking 

  • Knowledge of OSHA safety regulations and ergonomics

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

An Insider's view of Wish

How do you collaborate with other teams in the company?

We do a lot of cross-functional work with other teams to create promotions, campaigns, articles, social media content, videos, and more. We also provide regional insights to stakeholders and exchange ideas to help grow each market. I love looking back and seeing how much my role has evolved since I started working at Wish!

Tania

Localization Manager, Spanish

How has your career grown since starting at the company?

My goal coming out of university was to learn how to scale the infrastructure of a growing company. Larger tech companies have mostly solved these scalability problems and Wish gave me the opportunity to solve tough problems hands on. Wish is now handling 100x the traffic since I joined and I'm still learning new things everyday.

Vitaliy

Manager, Software Engineering

What are Wish Perks + Benefits

Wish Benefits Overview

Here at Wish, one of our top priorities is to maintain the health and well-being of our employees and their families. To achieve this goal, Wish covers 100% of insurance premiums for full-time employees and their dependents. And that's not all! In addition to our amazing benefits, we proudly offer many perks like fitness reimbursement, flexible work hours, generous paid time off, Wish cash, an ESPP program and many more...

Culture
Partners with Nonprofits
Wish proudly partners with Black Girls Code, University of Waterloo WiCS and Women Who Code through volunteering and hosting events.
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Diversity Employee Resource Groups
Our Wish Employee Resource Groups, or WERGs as we call them, are employee-led organizations that help build awareness, educate and drive inclusivity.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wish covers 100% of medical, dental & vision monthly premium costs for employees and their dependents.
Life Insurance
Pet Insurance
Wellness Programs
Wish offers a fitness allowance.
Mental Health Benefits
Employee Assistance Plan - Up to 5 in-person visits with a trained professional, per issue. Additional online benefits include legal, financial, childcare, and parental leave resources.
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Fitness Subsidies
Wish offers a fitness allowance.
Home Office Stipend for Remote Employees
New! All full time employees are eligible to receive a monthly work from home stipend.
Professional Development Benefits
Job Training & Conferences
Wish offers "Wish for Leaders" management training program as well as other Learning & Development workshops.
Promote from within
Mentorship program
Continuing Education stipend
Wish offers up to $500 per year for job related professional development activities.
More Jobs at Wish154 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Project Mgmt
new
San Francisco
Data + Analytics
new
San Francisco
Data + Analytics
new
San Francisco
Sales
new
San Francisco
Marketing
new
San Francisco
Finance
new
San Francisco
Product
new
San Francisco
Developer
new
San Francisco
Content
new
Remote
HR + Recruiting
new
San Francisco
Internships
new
San Francisco
Internships
new
San Francisco
Developer
new
San Francisco
Sales
new
San Francisco
Project Mgmt
new
San Francisco
Operations
new
San Francisco
Product
new
San Francisco
Product
new
San Francisco
Sales
new
San Francisco
HR + Recruiting
new
San Francisco
Data + Analytics
new
San Francisco
Developer
new
Remote
Operations
new
San Francisco
Finance
new
San Francisco
Sales
new
San Francisco
Finance
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Project Mgmt
new
San Francisco
Marketing
new
San Francisco
Data + Analytics
new
Remote
Data + Analytics
new
San Francisco
Data + Analytics
new
Remote
Data + Analytics
new
San Francisco
Product
new
San Francisco
Finance
new
Remote
Data + Analytics
new
San Francisco
Operations
new
Remote
Marketing
new
San Francisco
Design + UX
new
San Francisco
Design + UX
new
San Francisco
Design + UX
new
San Francisco
Developer
new
San Francisco
Product
new
San Francisco
Design + UX
new
San Francisco
Design + UX
new
San Francisco
Design + UX
new
Remote
Design + UX
new
San Francisco
Data + Analytics
new
San Francisco
Operations
new
San Francisco
Operations
new
San Francisco
Operations
new
San Francisco
Developer
new
San Francisco
Finance
new
San Francisco
Finance
new
San Francisco
Project Mgmt
new
San Francisco
Data + Analytics
new
San Francisco
Data + Analytics
new
San Francisco
Developer
new
San Francisco
Internships
new
San Francisco
Data + Analytics
new
San Francisco
Marketing
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Data + Analytics
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Data + Analytics
new
San Francisco
Data + Analytics
new
San Francisco
Data + Analytics
new
San Francisco
Sales
new
San Francisco
Content
new
San Francisco
Data + Analytics
new
San Francisco
Developer
new
Remote
Marketing
new
San Francisco
Finance
new
San Francisco
Data + Analytics
new
San Francisco
Data + Analytics
new
San Francisco
Product
new
San Francisco
Design + UX
new
San Francisco
Design + UX
new
Remote
Data + Analytics
new
San Francisco
Data + Analytics
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Design + UX
new
San Francisco
Data + Analytics
new
San Francisco
Finance
new
San Francisco
Sales
new
San Francisco
Developer
new
San Francisco
Data + Analytics
new
San Francisco
Finance
new
San Francisco
Developer
new
San Francisco
Data + Analytics
new
San Francisco
Operations
new
San Francisco
Product
new
San Francisco
Developer
new
San Francisco
Data + Analytics
new
Remote
Finance
new
San Francisco
HR + Recruiting
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Product
new
San Francisco
Data + Analytics
new
San Francisco
Data + Analytics
new
San Francisco
Developer
new
Remote
Developer
new
San Francisco
Sales
new
San Francisco
Project Mgmt
new
San Francisco
Developer
new
San Francisco
HR + Recruiting
new
San Francisco
Developer
new
San Francisco