Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers. 

Zoom is looking for a key team member in our SOX Systems Compliance and Legal Systems Analyst position that will support change management and compliance in our internal systems. This position plays a crucial role in engaging and coordinating with internal groups on identifying potential compliance issues and driving their resolutions. Successful candidates for this role will be able to prove they are a trusted advisor to the business on all things compliance, communicate the importance of compliance activities effectively to multiple audiences, and have a strong desire to improve current processes to make the company more scalable as Zoom continues to grow.

KEY RESPONSIBILITIES

• Assist with audits of the company’s IT frameworks with a key focus on controls

• Perform business analysis duties for Legal Systems projects

• Be the point of expertise for public sector compliance as well as the champion for best practice implementation with business users

• Reduce risk by identifying, organizing, and resolving risk findings clearly to business stakeholders

• Write well designed documentation of risk findings in order to train other users of best practices

• Work with process and control owners to remediate audit issues

• Plan, manage, and execute IT and security related projects across the enterprise

• Attend compliance project related meetings and be the technical point of contact

• Drive change management process, defining measurable objectives and goals for upcoming quarters

• Administrate compliance applications that are Enterprise grade

• Host presentations and trainings to customers or professional peers

• Seek out opportunities to improve processes, especially around automation of compliance control verification

• Work with the business to understand access requirements and design scalable roles to improve the security posture of the company

• Develop training materials for both technical and non-technical audiences to help facilitate transition into enterprise systems and processes

• Conduct educational sessions on policies and procedures with all levels of staff from management to customer support

QUALIFICATIONS

• Bachelor's degree in Computer Science or Management Information Systems, or equivalent

• Strong exposure to Legal and/or Compliance systems preferred

• 4+ years' experience in systems compliance or legal systems implementation

• Strong analytical and problem solving skills 

• Familiarity with issue tracking tools (JIRA preferred) 

• Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision

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