Sr. Business Systems Analyst

| San Francisco
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Who We Are:

KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. 

We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone’s lives. KeepTruckin is proud to be a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront and named a Forbes Best Startup Employer 2020.

About the Role:

With KeepTruckin’s explosive growth and promising future has come the opportunity to build and scale the “beautiful machine” of systems enabling our Go-to-Market functions. As a Sr. Enterprise Systems Analyst you would own the design, development and maintenance of our Quote-to-Cash systems and business processes, with a focus on Salesforce CPQ and Netsuite.
You’d be joining an elite team within KeepTruckin that consistently drives results, solves hard problems, maintains a positive and people-centric culture and is fueled by a passion for elegant, frictionless systems. If you’re eager to learn, contribute, own outcomes, and build solutions that last, we want to hear from you!

What You'll Do:
  • Relentlessly improve the efficiency, scalability and reliability of our Quote-to-Cash systems and business process.
  • Partner with Sales, Finance, Customer Success, Order Management and other stakeholders to deeply understand their business needs, prioritize them against overall business goals, and develop elegant technical solutions to fulfill them.
  • Draft design documents, gather requirements, build test and deployment plans, manage communications and own initiatives from inception through rollout.
  • Collaborate closely with the Systems Administration, Development and Support teams to build, configure, test and release systems changes in a timely manner and with the highest quality.
  • Maintain a holistic view of all Quote-to-Cash processes and users to understand functional impacts with regard to configuration, process, workflow and reporting.

What We're Looking For:

  • Deep understanding of Quote-to-Cash business processes and systems related CPQ, Billing, the Salesforce ecosystem, ERP applications and Order Management.
  • 7+ years of experience designing solutions and building requirements for CPQ, CRM, and ERP (Netsuite) platforms that translate into low friction and high impact business processes.
  • Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships.
  • Ability to explain complex systems and technical topics in a clear and concise manner using written, visual and oral communications.
  • Outstanding emotional intelligence, people skills, self-awareness and team focus.
  • Bachelor’s or Masters degree preferably in computer science, information systems or related fields.
  • Salesforce Administration, Salesforce CPQ and Netsuite Administration certifications are preferred. Experience using one or more languages such as APEX, Java, Python, and Visualforce is also preferred.
  • Creating a diverse and inclusive workplace is one of KeepTruckin's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • PostgresLanguages
    • LinuxLanguages
    • AnsibleLanguages
    • SpringLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases

Location

Our headquarters are located in the heart of the city’s bustling South of Market (SOMA) neighborhood, a short walk from major public transit lines.

An Insider's view of KeepTruckin

How has your career grown since starting at the company?

I started on our Customer Success team 3 years ago. When I saw we were hiring internally for the Product team, I knew this was an opportunity I couldn’t pass up. Since I joined the Product team, I’ve been paired with a mentor, attended the Women in Product Conference & have been given so many opportunities to continue learning about Product Mgmt.

Breanna

Product Manager

What are KeepTruckin Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
KeepTruckin proudly sponsors Employee Resource Groups. These groups amplify the voices and stories of our employees and create spaces for them to connect, collaborate, and develop their careers.
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
KeepTruckin employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Acme offers stock options through its employee profit sharing program, including vesting over a four-year period.
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
KeepTruckin teams can host outings Quarterly.
Free Daily Meals
We provide breakfast foods and snacks daily. Employees get free lunch every day of the week.
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Shuffle Board, Video Games.
Stocked Kitchen
KeepTruckin has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the on-tap beer and kombucha you can handle.
Happy Hours
Happy hours are hosted once per month. See our instagram @keeptruckinhq for details!
Recreational Clubs
KeepTruckin has office sports leagues year-round. We currently hold the title for back to back Basketball Champs in the San Francisco Equinox League!
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
KeepTruckin. offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
KeepTruckin hosts lunch and learn meetings for our interns bi-weekly and all are invited to attend!
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