Sr. Manager, Process Improvement

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Who We Are:

KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. 

We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone’s lives. KeepTruckin is proud to be a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront and named a Forbes Best Startup Employer 2020.

About the Role:

The Sr. Manager, Process Improvement is responsible for evaluating current processes related to Business Technology for efficiency and quality. They are looking for ways to improve productivity and customer experience, reduce costs, and make the best use of company resources. Reporting to the SVP of Business Technology, the process improvement manager develops, monitors, and elevates the performance of the business systems and related business processes. 

The Sr. Manager, Process Improvement is focused on “why?”  Why does this process exist? Why does it add business value? Why do we do it this way? Why are things not getting done on time? Why are we seeing poor quality or rework? Ultimately they are focused on why we aren’t reaching our goals.

He or she is creative in their ability to identify and diagnose areas for improvement. Prioritize those areas based on measured business value to be returned. Work with stakeholders across the business to plan and seamlessly implement those process improvements. Finally they will transparently measure their improvements to self fund additional investment in Process Improvement.

What You'll Do:

  • Lead, define, and executed a vision and strategy for Process Improvement in Business Technology at KeepTruckin
  • Institute a mechanism for evaluating, prioritizing, executing, and measuring process improvement
  • Collaborate with the business stakeholders to align on roadmaps for process improvement measures
  • Partner closely with leadership and business stakeholders to embrace a culture of continuous process improvement 
  • Mentor team with a focus on career growth and strategic thinking
  • Attract and retain top talent to propel this team to a world class level

What We're Looking For:

  • Degree in business, computer science, statistics, applied mathematics, or other quantitative fields, MBA preferred.
  • 7+ years of experience as a hands-on leader in process improvement
  • 5+ years of experience managing high performing teams
  • Proven history of success implementing process improvement practices
  • Experience documenting and communicating business value delivered of process improvements
  • Experience in storytelling with data and executive presentations
  • Experience in agile methodologies a plus
  • Strong ability to communicate complicated insights concisely, at a level appropriate to relevant stakeholder needs

Creating a diverse and inclusive workplace is one of KeepTruckin's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please do not let an arrest or conviction record prevent you from applying for employment at KT. KT considers qualified applicants with arrest and conviction records.

Please review our Candidate Privacy Notice here.

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Location

Our headquarters are located in the heart of the city’s bustling South of Market (SOMA) neighborhood, a short walk from major public transit lines.

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