Support Operations Runner

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Zeus - Flawless Stays.

We built Zeus Living so you can feel at home wherever opportunity takes you. Whether it’s for a month, a year or sometime in between, you can count on a thoughtfully designed home and a comfortable, easy stay. Our technology helps us select homes you’ll love in ideal locations at a good value, while our expert team handles all the details. Backed by Airbnb, Comcast, Bowery and Initialized Capital, Zeus has raised $90M in funding and is based in San Francisco and operates in the Bay Area, Los Angeles, New York City, Seattle and Washington, D.C. To date, Zeus has hosted more than 17,000 residents for over 500,000 nights. For more information, visit zeusliving.com and follow us on Twitter, Instagram and LinkedIn.

The Role

We are a customer-centric business to our core and the Support Operations Runner helps serve our residents and our maintenance teams in the field with tasks big and small. Whether that's replacing a lightbulb or smoke detector battery, supervising a vendor appointment, or delivering an extra set of keys to a resident who accidentally locked themselves out of their home, you help our operations team deliver a world-class hospitality experience to our residents.

What You'll Do:

  • Purchase and deliver items like blenders to residents to improve their stay
  • Supervise vendor (plumber, electrician) visits
  • Change light bulbs, batteries, digital lock codes, smoke/CO detector batteries or install new detectors
  • Assemble furniture
  • Copy and deliver keys
  • Basic upholstery cleaning touchups
  • Home inspections
  • Trash disposal
  • Assist other techs with moving large furniture (eg, beds, mattresses, couches, tables, etc.)
  • Ensure every property is up to Zeus standards and take the necessary actions to correct any that are not

Who You Are:

  • High level of professionalism and customer service as this role will be interacting with residents, owners, and external vendors
  • Great problem solving with the ability to understand and utilize all resources at hand
  • Strong time management and prioritization skills
  • Ability to handle complaints & adversity with tact and diplomacy
  • Familiar with navigating different mobile apps
  • Available to work on weekends
  • Clean driving record
  • BONUS: Flexible schedule
  • BONUS: Has a vehicle

Benefits:

  • 100% medical, dental, and vision coverage for employees and their dependents
  • Parking, commuter pass, and education or certification expense coverage
  • 20 days paid time off per year + all major holidays
  • Catered daily team lunches
  • 401K with matching
  • Relocation package

Zeus is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.

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Location

321 11th St, San Francisco, CA 94103

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