System Administrator

| San Francisco | Hybrid
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Position Overview:

Reporting to the Manager, IT Operations, the System Administrator serves as a key member of the IT organization and plays an instrumental role in ongoing server and desktop support.The System Administrator is the responsible for ongoing expansion, maintenance and support of the IT infrastructure including networks, firewalls, servers, storage, telephony and applications.

*This role must be based in San Francisco, CA with the ability to report into the office as needed.

Responsibilities:

  • Drive technology development to ensure a secure environment for endpoint. This includes delivering secure services across platforms and data security, networks, system architecture, and software development.
  • Automate services and activities to ensure repeatable and faster provisioning of infrastructure services.
  • Manage AWS/Azure/on-prem infrastructure components and architecture, including IP networking, DevOps/OpsWorks and software deployment infrastructure.
  • Troubleshoot and maintain telephony infrastructure across multiply regions. (MS o365/MS_Teams/Sonus SBC/Asterisk)
  • SSL, Certificates, SSH keys, file, hosting and other encryption administration and management
  • Adjust hardware and software to optimize network performance and functionality while administering network security to ensure compliance with information security standards and best practices.
  • Create & maintain monitoring and alerting framework in conjunction with technology partners.
  • Provide technical recommendations for system upgrades, technical refreshes, or new builds per requirements set by the Project Management staff or Team Lead
  • Responsible for AD and domain related technology including DNS, DHCP, DFS, LDAP &IIS.
  • Manage, maintain, and improve production servers and services (including performance monitoring, backup and recovery management and documentation) as well as other production servers.

Qualifications:

Education:

  • Bachelor's degree in Computer Science, or equivalent work experience in IT with a certification, such as CCNA or preferably CCNP.

Experience:

  • System Administrator experience in a mixed protocol environment.
  • Possess in-depth knowledge of network technologies including TCP/IP, Switching, Routing, LAN/WAN/vLAN, DNS, DHCP, VPN.
  • Minimum Operating System Experience: Windows Server 2012, and Windows 7
  • Working knowledge of SQL server 2008/2104, Exchange Server 2016/MS365, IIS, and some scripting languages.
  • In depth knowledge and production experience with the VMware vSphere Enterprise, Azure and AWS.
  • Experience setting up and maintaining in production VMware DRS, HA, vMotion, Fault Tolerance, and vSphere Replication
  • Experienced using enterprise storage solutions (SAN/NAS) with VMware vSphere/production.
  • Experience with monitoring tools such as Zabbix, Nagios, Idera, Splunk.
  • Experience with Multi-factor authentication and SSO: OneLogin, OKTA and Duo preferred.
  • Experience in Design/Architecture of AWS and hybrid cloud solutions, a plus.

Skills:

  • Effective oral and technical written communication skills to communicate information to others as well as to present information in front of groups.
  • Strong attention to detail
  • Excellent organizational and time management skills
  • Must have strong technical and interpersonal skills
  • Excellent troubleshooting skills

endpoint is an equal opportunities employer AA/M/F/Veteran/Disability.    

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-MT

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • dotnetLanguages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Microsoft AzureServices
    • Power BIAnalytics
    • FigmaDesign
    • SketchDesign
    • HootsuiteCMS
    • WordpressCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • MailChimpEmail
    • Microsoft TeamsCollaboration

Location

Nestled in the heart of San Francisco, 2 Embarcadero Center boasts a vibrant neighborhood characterized by iconic landmarks, diverse dining options, and a dynamic urban atmosphere. Public transit options are available!

An Insider's view of Endpoint Clinical

What are some social events your company does?

Along with quarterly massages, we got to enjoy each others' company, while learning about different cultural events such as Hanukkah and Lunar New Year through shared experiences and delicious foods. Since then, our teams have worked hard to encourage mental health and wellness, as well as physical health and wellness during quarantine.

Janice

Project Manager

How do you collaborate with other teams in the company?

Part of my job as Desktop Support is to communicate with our employees frequently. We use several different methods to accomplish this. We utilize a ticketing system, MS Teams, and Go To Assist for the communications with both our office-based or remote employees. The tools we use make it easy to troubleshoot & resolve technical issues.

Jeff

Desktop Support Technician

How do you make yourself accessible to the rest of the team?

A key goal is ensuring my team is effective. We’re all essential to delivering success for our clients. I leverage the tools Endpoint provides for communication and collaboration – calls, video chats, and even in-office meetings when we can – as well as asynchronous communication methods for the global team.

John

Sr. Director of IT

How would you describe the company’s work-life balance?

We move fast and keep busy. It helps to be part of a company that prepares and cares for its people. We do that. Unlimited vacation is part of our package for FTEs, and we use multiple wellness opportunities – from meditation to supportive circles and safe space groups, to invest in personal development.

Andrea

Learning & Development - Director Operations

What are Endpoint Clinical Perks + Benefits

Endpoint Clinical Benefits Overview

Endpoint offers a few different benefit plan options for our employees to choose from. We also have a generous Time Off Policy, matching 401(k), and a 529 Plan!

Culture
Volunteer in local community
Open office floor plan
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Virtual Yoga
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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