This role can be located in our Palo Alto, CA or Austin, TX office.

Next Insurance is a fast-growing startup based in Silicon Valley that is led by a team of experienced entrepreneurs with a history of successful outcomes. Our mission is to transform insurance for small businesses by combining world-class technology and phenomenal customer service to offer better insurance at a lower price. As the leading digital insurtech company transforming small business insurance, we just announced a $250 million new funding round, bringing the company’s valuation to $4 billion and total funding raised to more than $880 million!

Next Insurance is looking for explorers who are filled with curiosity, have the desire to travel the unbeaten path, and realize new heights in providing small business owners with the peace of mind to run their businesses. If you move fast, and are customer-focused and willing to challenge the status quo, Next Insurance might just be your next journey.

Next has ambitious hiring goals for the future, and we are looking for our first Talent Operations leader to build an unstoppable talent operations function and enable our next stage of scale. Reporting directly to the Head of Talent Acquisition, you will be our functional subject matter leader for all of the TA team's operational activities related to process efficiencies and workflows, workforce planning, as well as the delivery of recruitment analytics/metrics. If you operate at execution and strategy in order to lead multiple work-streams at the same time and can pinpoint challenges ahead of time that will engage top talent, we’d love to hear from you!

What You’ll Do

• Build upon our existing ways of operating with scale in mind to craft the future of TA Operations and Candidate Experience
• Own and optimize the TA technology stack; our Applicant Tracking System (we use Greenhouse!) and strategic, data-driven initiatives 
• Drive workforce and headcount planning in alignment with People, Finance, and Legal 
• Build out reports and dashboards to measure recruiting performance 
• Identify areas of operational improvement within Talent and build business cases with strong metrics to pursue the project
• Create and maintain process documentation and maps, training materials, and job aids. Communicate process updates and participate in training to drive change
• Analyze multitudes of data in order to identify, evaluate, and implement the systems and tools that best meet the needs of a dramatically growing organization 

What We Need

• 7+ years experience taking a Talent project or program from inception to completion with an ability to manage multiple complex and national projects at once
• Ability to work both independently and within teams, including virtual teams, with a focus on our culture and values
• Experience owning Applicant Tracking Systems (Greenhouse preferred) and other recruiting systems 
• Demonstrated data analytics experience with Tableau 
• Strong understanding of recruitment metrics in order to identify indicators of success as well as areas of opportunity
• BA/BS degree required

Unstoppable Qualities

• You’re a lover of all things data, automation technologies, metrics and charts 
• Experience in fintech or other highly regulated industries
• Experience with workforce planning, ideally at a rapid growth startup 

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.