Technical Support Engineer
Our Founders started with the idea..
..that to bring people closer to technology we needed visual solutions for programming. We needed a platform that could connect, inspire and empower anyone with the ability to build with technology.
Our Product & Engineering teams..
..come into work everyday to build on that vision. The idea that we can build something extremely complex, that at the same time gives our users the ability to build something really easily.
Your mission
We are looking for a proactive, independent and driven Development Support Administrator to join a fast-growing company to assist with the development of our customers integrations.
You will
Support the Tray.io engineering team through the development lifecycle and assisting in the implementation of 3rd party integrations.
Provide high-level software support via the support ticketing system to the engineering teams
Help unblock the connectivity team by testing authentications, creating sandbox accounts, etc.
Own engineering external accounts, environments and signing up process for development
Be an excellent communicator between technical and non-technical teams
Your team will fully support you to do your best work
Our team is humble but fiercely ambitious people, who take immense pride in what they do. We work in a culture built on friendship, transparency, and above all, looking out for one another. The heart of Tray.io is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions, and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before.
We believe in diversity and equal opportunity
We believe that in building diversity we build strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.