Teen Safety Policy Manager

| San Francisco | Remote
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We are looking for an experienced and empathetic Policy Domain Expert who will help drive our mission of keeping Discord users safe by leading our teen safety efforts through policy development, product counseling, and external partnership engagement.
For this role, please note there may be potential exposure to sensitive or graphic content, including but not limited to vulgar language, violent threats, pornography and other graphic images.
What you'll be doing
  • Identify and research new and emerging teen safety issues and mitigation strategies
  • Develop content policies to address teen safety issues on the platform
  • Partner with Product to build more teen and parent-centered safety controls and response mechanisms
  • Represent Discord to and build relationships with our external teen safety partners in civil society, government, the industry, and media
  • Develop and communicate content, such as training, guides, and presentations, for engagement with external partners like teens, parents, and policymakers
  • Respond and solve teen safety escalations from internal and external partners
  • Articulate Discord’s values and teen safety principles to product, design, engineering, and other internal stakeholder teams
What you should have
  • 4+ years experience working on child, teen, and family digital safety issues at a non-profit, government agency, or tech company
  • Bachelor’s Degree or equivalent experience
  • Passion for child safety and inclusive online spaces
  • Experience researching child safety issues online and writing policies and recommendations to safeguard their experience
  • Experience engaging with teenagers, parents, and teachers around online safety and digital literacy through education, live events, and other methods
  • Experience working with child safety organizations, governmental agencies, and policy makers to build safer experiences for children online
  • Strong organizational and communication skills
  • Attitude of open-mindedness, collaboration, flexibility, and always questioning your assumptions
Bonus Points
  • Familiarity with Discord
  • Multilingual
  • Direct service work with children and teens

Benefits and Perks

  • Medical insurance including Health, Dental, Vision 
  • 18 paid holidays + 4 weeks PTO
  • Unlimited sick days 
  • Parental Leave and fertility benefits 
  • Supported-employee clubs and Employee Resource Groups 
  • Commuter Contributions of $270 a month (pretax) 
  • Daily lunches and unlimited snacks 
  • Monthly gym and fitness stipend 

About Us

Friends, coworkers, gamers, nerds, moms, dads, engineers, designers, marketers, support. Originally, we created Discord to help people come together around games. It's been amazing to watch it grow into what it is today - a place where millions of diverse communities exist and people connect with old friends and new. Diversity and inclusiveness are a critical part of how we get to what's next. We believe that with diversity comes a better product, better decisions, and a better work environment. As we continue to grow, our values keep us dedicated to building a company that is representative of the world we live and play in.

Discord is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

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Location

Our platform is our headquarters! Because we believe great work isn’t tied to a physical space, most of our roles offer flexibility – whether it’s from the comfort of your home (in approved locations), an inspiring office setting or a combo of both!

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