VP of Settlement Services

| San Francisco
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About HomeLight
 
HomeLight’s vision is a world where every real estate transaction is simple, certain, and satisfying. We provide software and services to home buyers, sellers, and real estate agents including HomeLight Agent Matching, the investor matching platform Simple Sale, HomeLight Home Loans, and HomeLight Closing Services. Each year, HomeLight helps hundreds of thousands of clients connect with top real estate agents, and it facilitates billions of dollars of real estate on its platform.
 
About the Position
 
You are a senior hands-on leader who has experience growing and managing a title and escrow operation on a national playing field. You see a huge need for improvements within Title and Escrow and you are passionate about leading a team that will ace bringing a next generation settlement solution to markets across the country. You will manage your team as they oversee the day to day escrow and title insurance operations of a high volume, multi state purchase escrow and title insurance agency.
 
This is a very fast paced environment but that doesn't phase you as you know just how to keep the trains running and on time across multiple locations in multiple states!
 
Bottom line: You will be the one to lead the charge as we craft the Settlement Services company of the future by hiring the most brilliant people in the industry, and equipping them with the best technology stack, to deliver the escrow experience that we all want and need! 
 
Accountability
  • You believe you have what it takes to create the settlement services agency of the future.
  • You are accountable for revenue, increasing the client base, budgets, cost control, profits and sales
  • The ability to assess and coach other employees to improve their processes and performance.
  • Develop clear and concise goals and growth plans for multiple offices in multiple geographies.
  • You love to win. 
Essential Duties and Responsibilities 
  • Work with our technology teams to scope the future of settlement services using the very latest tools.
  • Enhance HomeLight’s reputation by creating new and improved processes to create a first rate settlement company of the future.
  • Create successful partnerships with our Title Insurance underwriting partners
  • Build out a team and manage the day to day operations of multiple branch offices operating in multiple states doing purchase escrows and title insurance. 
  • Build relationships with consumers, agents and underwriters daily and provide guidance to agents and consumers on all aspects of escrow and title.
  • Ensure your team meets compliance in all aspects of company policies and procedures, escrow rules and regulations across multiple state boundaries.
  • Create quarterly/annual personal development plans, coaching, feedback and written counseling if needed for escrow teams
  • Support the branches in maintaining a high level of service and satisfaction to clients
  • Constantly update your job knowledge by participating in educational opportunities, reading professional publications, maintaining social media networks and participating in professional organizations
  • Maintain high standard of confidentiality
Experience/Qualifications 
  • 5 to 10 years escrow or title experience with detailed knowledge of the escrow and title process
  • Exceptional technical proficiency with escrow and title software. You know the systems so well, that the vendors want your input on how we should configure them.
  • You are comfortable working across state lines and understand the regional differences for many geographies.
  • You have exceptional knowledge of title insurance products with deep understanding of the coverage afforded by different products such as; standard policies, extended coverage policies, limited coverage policies, other guarantees, various endorsements, and can identify extra hazardous risks
  • You can examine complex title orders to determine the conditions of the title and insurability by considering the effect of documents such as deeds, deeds of trust, mechanics liens, tax liens, judgments, assessments, probates and other matters of record
  • The ability to research and interpret court proceedings, probate cases, bankruptcy filings, plats and surveys
  • Strong leadership and motivational skills
  • Excellent verbal and written communication skills required

The Perks

  • Medical, Vision, Dental
  • Parental Leave Benefits
  • 401(k)
  • Commuter Benefits
  • Paid Time-Off
  • Volunteer Time-Off
  • Catered Lunches and Fully-Stocked Kitchen Onsite
  • Corporate Gym Membership
  • Company Events: Annual Retreat, Happy Hours, & More!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SQLAnalytics
    • ExcelAnalytics
    • PeriscopeDesign
    • HomeLightCMS
    • HomeLightCRM
    • Google SuiteEmail

Location

100 First Street, San Francisco, CA 94105

An Insider's view of HomeLight

What's something quirky about your company?

We enthusiastically celebrate random and obscure “holidays” such as “National Blueberry Pancake Day,” “National Make a New Friend Day” or “National Popcorn Day” thanks to our office managers who set up treats and experiences to bring the team together in relaxed and fun ways throughout every work week.

Molly

Director of Offline Marketing

What does your typical day look like?

Each day begins with stand-up at 10:30a.m. and we might have another meeting or two sprinkled in throughout the day. Most of the day is dedicated to engineering focus time, which I love. Still, everyone on the team is fairly interruptible, so it's easy to have quick, ad-hoc technical discussions when you get stuck or need a second opinion.

Raquel

Software Engineer

What are HomeLight Perks + Benefits

HomeLight Benefits Overview

* One of the fastest growing PropTech start-ups in the U.S; empowering both consumers & real estate agents.
* Engineering team of 30+ people (~30% D&I), giving you the opportunity to be one of our fore-front members with lots of room for upward movement.
* Building brand new products as we expand into new marketplaces!
* Voted one of Inc. Magazine’s & Comparably’s Best Workplaces in 19’ & Ranked Top 100 in Deloitte’s Fast 500.
* Official Tier 1 sponsor of the U.S. Ski & Snowboard team
* Sponsored “Girl Geek” events & professional development reimbursement program
* Competitive Maternity / Paternity policies + quarterly date night stipend
* Check out our Glassdoor reviews!: https://www.glassdoor.com/Overview/Working-at-HomeLight-EI_IE1156474.11…

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 4 years of working at HomeLight!
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
HomeLight hosts company outings Monthly.
Free Daily Meals
Employees get free lunch 2-3 days per week.
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks
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