Cisco Meraki
Cisco Meraki connects passionate people to their mission by simplifying the digital workplace.
San Francisco , CA
Remote

Web and E-Commerce Operations Manager

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Meraki is seeking an experienced Web and E-Commerce Operations Manager to join our team! In this role you will lead the global operations for the digital marketing channel for the Meraki online business. This role will be responsible for day-to-day operations, maintenance, and optimization of our marketing web sites and e-commerce for Meraki. This position will be an integral part of the digital marketing team building an industry-leading digital marketing and e-commerce experience to help grow and scale our business.

The ideal candidate possesses both strategic business acumen and a track record of operational excellence. This person must be extremely flexible on any urgent situation and have creative problem-solving skills to solve it. If you have a passion for process, and a vision for leveraging technology to get results, we would love to hear from you.

What You'll Do

  • Day-to-day Functional operations for the Meraki CMS, E-commerce, documentation and support platforms.
  • Lead creation, testing and publishing on a regular basis of web marketing programs(Form updates, documentation, new pages, Marketo, Salesforce.com, Google Analytic, WP, WP Engine, Akamai, AEM, AWS or related tools).
  • Testing new functionality for each platform.
  • Monitoring and optimizing web properties for performance and usability to maximize user and customer experience
  • All new product launch web page support including updates to other Meraki pages across organization as needed
  • Help provide and implement SEO strategy for Meraki websites. Include web, image, video, social and smart device SEO.

Who You Are

  • BS or MS in Computer Science, Marketing, Business or related technical discipline, or equivalent years of professional experience/training.
  • 7+ years in web production, e-commerce and web marketing operations.
  • Experience using WordPress web publishing application preferred
  • Experience using e-commerce applications a plus
  • Experience with HTML and Photoshop and web design and production applications.
  • Experience managing web publishing and e-commerce applications for a global audience.
  • Ability to prioritize work across multiple projects.
  • Highly analytical and detail oriented.
  • Must be a great teammate who can work with other programmers/developers/producers
  • Excellent problem solver who can work independently when necessary.
  • Quick learner who can take initiative and assume accountability.


Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs

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