Workplace Coordinator I

| San Francisco
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What would an amazing office be without an equally amazing support team? Discord's Workplace team is searching for a Workplace Coordinator I to report to the Workplace Operations manager and join us in our mission to provide a delightful, safe, comfortable, and inclusive office environment and experience for Discord employees and visitors!What you'll be doing
  • Prepare the Discord office for reopening in August
  • Help implement Discord's Covid-19 Safety Protocols, including: ensuring employees, visitors, and vendors are wearing face masks, social distancing guidelines are being followed, high touch office areas and fixtures are sanitized, conference room and desk assignment reservations are followed
  • Keep the Discord office (office, common areas, meeting rooms, kitchens, outdoor areas, storage rooms) tidy throughout the day
  • Organize mail and packages in the mail room as they arrive. Notifying recipients of their delivery and coordinating the pick up of these items
  • Work with our snack vendor to keep snacks, refreshments, and supplies stocked and organized in kitchens
  • Keep office supply rooms, printer areas, restrooms, showers, and lactation lounges stocked, tidy, and organized
  • Set up and reorganizing furniture in all hands, common area, and flex spaces for presentations, meetings, classes, and other events
  • Coordinate with office service vendors (snacks and refreshments, catering, plant, first aid)
  • Respond to workplace support tickets and providing workplace support throughout the office
  • Make yourself available for employees to come to with office related requests
  • Ensure employees, visitors, and vendors follow Discord's health and safety guidelines
  • Provide a safe, secure, comfortable, and inclusive office environment
  • Present a professional customer service experience to Discord employees and visitors
  • Team up with the Discord security team to report any suspicious activity
  • Answer questions about the office and Discord for visitors
  • Provide support to other Workplace team members when needed
What you should have
  • 1+ year's experience working in an office, retail, hotel, or similar customer service focused environment
  • Proficient in Google suite
  • Ability to lift 30 lbs
  • Belief that customer service is a noble calling
  • Great listening skills. You will need to practice active listening for both visitors and Discord employees
  • Empathy and a problem solving mindset
Bonus Points
  • Prior experience working in an office support role in a hyper growth environment
  • Prior experience utilizing current office technologies
  • You love snacks! Believe me, this role gets to taste test sooo many snacks!

Benefits and Perks

  • Medical insurance including Health, Dental, Vision 
  • 18 paid holidays and 4 weeks of PTO
  • Unlimited sick days 
  • Parental Leave and fertility benefits 
  • Supported-employee clubs and Employee Resource Groups 
  • Commuter Contributions of $270 a month (pretax) 
  • Daily lunches and unlimited snacks 
  • Monthly gym and fitness stipend 

About Us

Gamers, nerds, moms, dads, engineers, designers, marketers, support. We created Discord to help people come together around games. It's been amazing to watch it grow into what it is today - a place where millions of diverse communities exist and people connect with old friends and new. Diversity and inclusiveness are a critical part of how we get to what's next. We believe that with diversity comes a better product, better decisions, and a better work environment. As we continue to grow, our values keep us dedicated to building a company that is representative of the world we live and play in.

Discord is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

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Location

Our platform is our headquarters! Because we believe great work isn’t tied to a physical space, most of our roles offer flexibility – whether it’s from the comfort of your home (in approved locations), an inspiring office setting or a combo of both!

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