Position: Workplace Operations Coordinator/Receptionist

Location: San Jose, CA 

For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,500 companies and 100 Million threats detected a day.

We work in a fast paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrive on being the first to solve problems. We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.

The Workplace Operations Coordinator/Receptionist will report directly to the Workplace Operations Manager, working as part of the Real Estate and Workplace Operations team.

Responsibilities: 

• Customer Service: provides high touch front desk experience for employees and guests
• Expert Communicator: send communications to HQ teams regarding building related issues
• Logistics Management: manage mail, shipping and receiving program
• Event Management: provide support for internal events
• Office Administrator: administrative duties including expense reports and invoicing
• Physical Security: creation and distribution of ID cards and physical building access
• Facilities Management: receive, route, and track workorder tickets to completion, ownership of ServiceNow application
• Hourly Position: potential for OT hours as needed 

Required Experience/Skills:

• Bachelor's degree in business, Facilities or other related fields
• 3+ years of related office management, receptionist, or facilities experience
• Exceptional communicator (verbal and written)
• Critical thinker who is a resourceful and creative problem solver
• Have a strong spirit of service
• Proficient in Microsoft Office and Google applications
• Ability to multi-task and pivot to new priorities in a fast-paced work environment
• Highly organized with great attention to detail, strong sense of urgency, and efficient time management skills
• Motivated self-starter with a growth mindset
• Responsible, punctual, and professional
• Ability to work independently and as part of a team

Preferred Skills:

• SpaceIQ
• Brivo
• ServiceNow
• Concur
• Experience with physical security administration
• Facilities Management

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? 

If you said yes, we'd love to talk to you about joining our award-winning team!

Learn more at zscaler.com or follow us on Twitter @zscaler. Additional information about Zscaler (NASDAQ : ZS ) is available at http://www.zscaler.com. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
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