Workplace Operations Manager

| San Francisco
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We built Discord to help you create belonging. Discord is a voice, text, and video communication service used by over one hundred million people to hang out with their friends and communities. Office closed for a while? No problem! The work goes on at this growing tech company. Discord is looking for an experienced Workplace Operations Manager to join our team and report into the Director of Workplace. We are looking for someone passionate about building and scaling a workplace operations department with a growing tech company whose mission is to build community. You will be in charge of creating a productive work environment by satisfying our needs in office management services and office vendor management. You’ll help with talent onboarding, and event management. You’ll scale all of these as we double in headcount and office size in the next year, and we need an experienced Office Manager to help us keep virtual office operations running smoothly until we get back into the office.What you'll be doing
  • Ensure that Reception presents a professional and welcoming experience for Discord visitors and staff.
  • Manage inbound/outbound mailroom operations
  • Manage food and office services vendors. Review and approve invoices. Track and analyze use.
  • Help with fun events to enhance Discord culture
  • Keep the office conference rooms and kitchens clean and humming along during the day (when we get back to the office!)
  • Manage a small team
  • Help with Discord’s onboarding process (We’re still growing, even in a pandemic!)
  • Be ready to open our new office in 2021
  • Operationalize important safety procedures in the post-covid office
What you should have
  • 10 or more years in steadily increasing office services management in roles of progressively increasing scope
  • Strong background in vendor management
  • Five years leading an office support organization
  • Passionate about workplace operations
  • Experience in opening/expanding new offices
  • Great project management skills
  • Proficient in Google suite
  • Highly organized and strong attention to detail
  • Problem solving mindset
Bonus Points
  • You love video games as much as we do

Benefits

  • Medical insurance including Health, Dental, Vision
  • 20 days PTO per year
  • 13 paid holidays
  • Unlimited sick days
  • Parental Leave and fertility benefits
  • Transgender benefits
  • Supported-employee clubs and Employee Resource Groups
  • Commuter Contributions of $270 a month (pre-tax)
  • Daily lunches and unlimited snacks
  • Monthly gym and fitness stipend

About Us

Gamers, nerds, moms, dads, engineers, designers, marketers, support. We created Discord to help people come together around games. It's been amazing to watch it grow into what it is today - a place where millions of diverse communities exist and people connect with old friends and new. Diversity and inclusiveness are a critical part of how we get to what's next. We believe that with diversity comes a better product, better decisions, and a better work environment. As we continue to grow, our values keep us dedicated to building a company that is representative of the world we live and play in.

We'd love your help. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Discord is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

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Location

Our platform is our headquarters! Because we believe great work isn’t tied to a physical space, most of our roles offer flexibility – whether it’s from the comfort of your home (in approved locations), an inspiring office setting or a combo of both!

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