We are seeking an individual to drive external Zoom Phone Product Delivery to help the global partner ecosystem proactively identify & progress phone sales opportunities. The primary goal of the role is to develop and deliver training & strategic messaging to Zoom Partners to win more Zoom Phone business.

This role is intended to be very strategic and requires the experience and ability to relate to the complexity of the Zoom Partner Ecosystem consisting of Service Providers, Carriers, Agents, and Resellers, amongst others. 

KEY RESPONSIBILITIES

• Collaborate with Sales leadership, Strategists, Specialists, Marketers and SEs to develop Zoom Phone competencies of Zoom Partners

• Establish Zoom Phone learning paths for partners

• Create & Deliver on-demand training content 

• Conduct live in-person and virtual Zoom Phone product & sales training

• Deliver training to and for Channel Account Managers

• Scale Zoom Phone influence through train-the-trainer programs 

• Enhance Zoom Phone external content and effective touch points in the sales cycle

• Foster internal relationships to align training content of Zoom Phone as a strategic part of the business

• Continually enhance product and operational process knowledge to maintain role as a Zoom Phone subject matter expert

• Participate with cross-functional teams to support organizational goals 

• Willingness to flex hours to support global partner events as needed

QUALIFICATIONS & SKILLS

• SaaS Collaboration sales experience mostly in the areas of web conferencing, cloud voice, UCaaS

• Must understand adult learning theories, instructional design models, synchronous and asynchronous delivery methods, and standard learning measurements

• Must understand business telephony (Cloud & Premises PBX)

• Experience with in-person and virtual training event coordination

• 5+ years of proven Sales Enablement experience 

• Sales leadership experience a plus

• Ability to work in a fast paced dynamic environment

• Self motivated individual with the ability to work in a changing environment

• Consultative seller with strong business acumen

• Excellent communicator

• Strong presentation skills to create succinct and engaging sales messaging, training material and supporting documents

• Experience leading others with product training; sales best practices; demo and sales guides; learning and training materials.

• Ability and aptitude to work within various medium to develop partner sellers

• Ability to evaluate complex processes and apply critical-thinking skills & develop new systems to improve workflow

• Ability to work independently as well as part of a collaborative environment

• Zoom Phone experience a plus

• Fluency in 2 or more languages a plus

• Willing to travel both domestically and abroad

• Have a demonstrated, proven track record of driving for results

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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