Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

APPLY FOR THIS JOB

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

We are seeking a talented individual contributor to help strengthen the partnerships & capitalize on the investments made between Zoom Phone & the hardware partner manufacturers (Devices, SBCs, Paging, Intercom, Network/SD-WAN & Security).

The primary goal is to develop & deliver on a partnership strategy to drive new Zoom Phone business through a fast growing partner community leveraging hardware integrations and a co-selling approach.

Additional goals include:

• Develop go to market co-sell strategy (internal Zoom, alliance partner & channel partners)

• Maintain up to date current training materials for partner hardware integrations

• Drive internal Zoom Awareness & Expertise specifically in our Zoom Phone Hardware integration partners

• Enable our Hardware Partner sellers to be able to recognize a Zoom Phone opportunity and understand the benefits of our integrated platforms.

• Partner with Zoom Phone Channel Engineers to provide technical & sales expertise on Zoom Phone Hardware integrations.

• Strategize with key partners to build Zoom Phone Business Development plans to maximize Hardware partner investments

• Strengthen key partner relationships to drive explosive new business growth

KEY RESPONSIBILITIES

• Deliver on-site and virtual partner learning & customer engagements

• Conduct needs assessment, develop and deliver partner qualification offerings, boot camps and train-the-trainer programs on Zoom Phone Hardware Integrations

• Develop strategic partner knowledge, address support inquiries and follow-up on items pertaining to Zoom Phone Hardware Integrations

• Partner with Product/Engineering on Hardware/Device integrations & roadmap requirements

• Enhance Zoom Phone training content and effective touch points in the partner life cycle

• Foster internal relationships to educate partners as well as internal Zoom teams on the value of Zoom Partner programs & the benefits of our hardware integration strategy.

• Continually enhance product and operational process knowledge to maintain role as a Zoom Phone Hardware subject matter expert

• Participate with cross-functional teams to support organizational goals 

• Willingness to flex hours to support global partners as needed

QUALIFICATIONS & SKILLS

• 5+ Telephony Hardware Sales Experience

• 5+ years of proven Alliance Partner Experience 

• Experience developing a Co-Sell & Co-Marketing Strategy

• Channel Sales Experience a plus

• SaaS Business Experience

• Excellent communicator

• Training Content Creator Experience a plus

• Strong presentation skills to create engaging messaging, training material and supporting resources.

• Experience leading others with product/services training; best practices; demo and sales guides; learning and training materials.

• Ability and aptitude to work within various mediums to coach & develop partner sellers

• Must understand business telephony & hardware use cases (Cloud & Premises PBX) 

• Ability to evaluate complex processes and apply critical-thinking skills & develop new systems

• Ability to work independently as well as part of a collaborative environment

• Multilingual is a plus

• Willing to travel

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!

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