Product Manager, Mux Data

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes diverse backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to improve the people around them.

You’ll join a tight-knit team with experience at places like Google, YouTube, Twitch, Reddit, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premier conference for video engineers in the world. 

We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Strava, Patreon, Vimeo, Robinhood, PBS, and Equinox. Customers, large and small, love working with us and love our team.

We are building something big together. We’d love to hear from you!

Mux Data powers monitoring and analytics for video playback at internet scale, serving both Mux Video and Mux Data customers across trillions of yearly views. We’re looking for a product leader who can combine customer insights with technical vision to define video playback analytics for the next generation of AI workflows.

Mux was founded on the belief that detailed playback insights are essential to building great streaming experiences. Today, many of the world’s largest streaming platforms rely on Mux Data to monitor and optimize their video performance.

• Own the product lifecycle - from strategy and discovery through specification, execution, and launch.

• Align strategy across stakeholders - keep leadership, internal teams, and customers connected on priorities.

• Drive roadmap execution - partner with engineering and program management to ensure customer needs translate into the right solutions.

• Launch successfully - work with go-to-market teams to bring new features to market and drive adoption.

• Engage deeply with customers - uncover opportunities and pain points in playback analytics.

• Advance with AI - lead initiatives to expand Mux Data’s capabilities using artificial intelligence.

• Shape the future of analytics - collaborate with the Product team to build the world’s leading platform for video insights.

• You understand video streaming and analytics and excel at translating customer needs into a clear product roadmap.

• You are used to working directly with customers to understand customer needs and define solutions

• You’ve measured video playback quality or used analytics tools before.

• You’re motivated by the scale of internet video and the opportunity to provide insights that customers rely on every day.

• You’re an excellent communicator — strong in writing, speaking, and presenting across audiences.

• You’re organized and execution-focused, skilled at managing projects week to week.

• You take ownership and bring clarity, turning strategy into concrete action.

You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Reddit, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance. We are remote-equal, with office spaces in Downtown San Francisco, New York City, and London. 

• Flexible PTO + 11 company holidays

• Weekly no-meeting days + quarterly focus weeks

• Healthy work-life balance encouraged

• Competitive health, dental, and vision insurance

• Fully funded fertility benefits

• HSA available, compatible with high deductible plan only ($100 per single employee/month & $200 per family/month employer contribution)

• FSA available

• Short-term and long-term disability insurance

• Group life insurance

• Travel accident insurance

• Employee Assistance Program (EAP)

• Medical support concierge service

• 401(k)

• Paid parental leave

• Investment in career growth through professional development stipend

• Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers

• Lunch reimbursement program

Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.