About us: 

At Ginger, we believe that everyone deserves access to incredible mental healthcare. Our on-demand system brings together behavioral health coaches, therapists, and psychiatrists, who work as a team to deliver personalized care, right through your smartphone. The Ginger app provides members with access to the support they need within seconds, 24/7, 365 days a year. Millions of people have access to Ginger through leading employers, health plans, and our network of partners.

Ginger has been recognized by The World Economic Forum as a Technology Pioneer and by Fast Company as one of the Most Innovative Companies in Healthcare.

About the Role

We're looking for an Product Manager to join our Care Product Management team. We’re building Care Platforms with the goal to build the best in class tools for mental health professionals. This role is critical to the success of the care products by helping us automate and optimize critical operational workflows such as appointment scheduling and billing to help us scale, improve provider experience and make mental healthcare more accessible for our members. 

This role will collaborate closely with engineering, design, clinical operations, data analytics, business operations, and other cross-functional teams.

Responsibilities

• Lead the overall product roadmap to automate key operational workflows such as clinical appt. scheduling and billing.
• Drive product requirements definition, product planning and product design (including writing PRDs) based on successful experiments to launch new models at scale.
• Partner with Go-To-Market (Product Marketing & broader marketing, operations, support, and clinical teams) to release new capabilities at scale.
• Evangelize the new features to internal stakeholders, including executives. Analyze, track and report on success metrics to cross- functional teams.

Basic Qualifications

• Proven track record of launching new products and/or programs from planning to launch.
• Comfortable to stay agile, work in high-growth environments, creative problem solver utilizing off the shelf tools (e.g. Google suite, looker, Braze).
• High customer empathy with a strong focus on execution and being able to put ideas into action.
• Demonstrated project management skills, leading teams of diverse stakeholders.
• Excellent communication skills with the ability to communicate findings/insights clearly to both technical and non-technical audiences.
• Demonstrated ability to crunch data and deliver actionable insights.
• Prior experience in healthcare or product management is a nice to have.