AVP, Product Management - Global Service Provider at RingCentral
Some people go to work.
At RingCentral, you’ll change the way the world works.
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Product & Technology Team to make sure we stay ahead of the competition.
AVP, Product Management – Global Service Provider will be responsible for driving strategy and roadmap to accelerate global service provider business at RingCentral and migrate legacy base to RingCentral platform. We are looking for a Product leader with in-depth experience in Unified Communications and Collaborations industry.
You care deeply about customer experience. You understand that great products balance simplicity and robust features to solve real world problems. Saying “no” is as important as adding new features. You also enjoy tapping the left side of the brain and quantifying your decisions by analyzing data and setting up proper measurement and reporting for each feature launched.
You know how to build a team and develop a platform to onboard service providers at scale.
Drive the Product Management process to enable North American Telco Service Providers to drive RingCentral UCaaS and CCaaS solutio0ns
Maintain strong relationship with sales and the Service Providers
Understand and prioritize Service Provider and end customer needs
Define features including technical requirements and user experience
Collaborate with Engineering and Operations on feature definition and development
Work with cross-functional teams on go-to-market strategy
Track and measure product adoption
Mentor team members to create a culture of excellence
Qualifications / Requirements:
8+ years of product management leadership experience
Experience working with Telco Service Providers, like AT&T, Verizon, Comcast
Ability to thrive in a fast-paced environment
Highly empathetic with users, customers, partners, and co-workers
Effective written and presentation skill
MS in Computer Science or equivalent industry experience.
Experience with IMS networks, especially mobile
Experience in launching product in International markets
Experience developing multi-tenant cloud software
RingCentral’s Product and Technology team is the engine that drives our success. From Engineering and UX/UI to Product Management and CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. You’ll help create and deploy products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral Product and Technology is the perfect environment to dream, produce and share your ideas with the world.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.