Director, Product Engineering

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Title:  Director, Product Engineering

Position Overview:

The Director, Product Engineering is instrumental in the development of new and existing products and the building and implementation of coherent and scalable development processes. This position leads and manages endpoint’s R&D software development team, adopt, adapt and implement the best practices, standards and methodologies, manage the knowledge transfer, employee training and mentoring. Reporting to the VP of Engineering, the director closely interacts with internal customers such as IT and Operations, Support, and senior leaders. This position requires a technology leader with a unique combination of technical depth, industry awareness, customer sensibilities, vision and passion. The Director, Product Engineering is an integral to endpoint’s technology leadership team.

Responsibilities:

  • In partnership with the Director, Product Strategy, lead the product technical roadmap to deliver business results.
  • With the engineering leadership team, create and implement best practice production engineering; planning vision, strategy, policies, processes and procedures to aid and improve operational performance.
  • Work with the VP of Engineering in the prioritization and assessment of future projects and company and department goals.
  • Attract, develop, and retain a team of highly skilled engineers well aligned in their understanding of both company and departmental objectives.
  • Establish and drive quality processes and continuous improvement activities within the software development team, including coding standards, code reviews, unit testing, and other standard operating procedures and work instructions. 
  • Collect, assess, and incorporate feedback from internal stakeholders to continuously improve processes within R&D engineering.
  • Work with internal and external stakeholders/ customers to understand customer requirements thus translating to successful software development to achieve company goals and drive client satisfaction.
  • Lead and drive cross-departmental project teams to ensure smooth product releases and implementations, including timely knowledge transfer and robust technical solutions. 
  • Review and provide feedback on architectural decisions to ensure scalable and compliant code and technology. 
  • Ensure proper and timely documentation is filed with the endpoint QA and represent R&D Software Development during audits and inspections 
  • Keep abreast with emerging technologies and integrate them into endpoint product suite.
  • Stay up to date with US, EU and other international regulatory requirements to ensure the product remains compliant with current and future requirements.
  • Responsible for software development delivery on time, within budget, as per specifications and in accordance with regulatory requirements.
  • Attract, grow, and retain high performing engineers.

Qualifications:

Education:

  • BA/BS Degree in Computer Science or equivalent work experience.

Experience:

  • Prior experience as a senior leader within an engineering or technical function.
  • Proven success managing and developing others in an engineering/software development team.
  • Proven track record of coaching/mentoring individual contributors into more senior roles desired.
  • Strong experience in a number of technologies, including C#/ JavaScript/CSS/JQuery/ASP.net
  • Expertise in agile development processes with consistent high-quality deliverables.
  • History of promoting and encouraging technology innovation within teams and among peers.
  • Use of workforce analytics, data, and metrics to drive decision-making and achieve business goals.

Skills:

  • Strong attention to detail.
  • Excellent organizational and time management skills.
  • Advanced verbal and written communication skills; ability to simplify and communicate complex concepts to both technical and non-technical audiences.
  • Strategic thinker with the ability to translate a vision into an operating plan.

endpoint is an equal opportunities employer AA/M/F/Veteran/Disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • dotnetLanguages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Microsoft AzureServices
    • Power BIAnalytics
    • FigmaDesign
    • SketchDesign
    • HootsuiteCMS
    • WordpressCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • MailChimpEmail
    • Microsoft TeamsCollaboration

Location

Nestled in the heart of San Francisco, 2 Embarcadero Center boasts a vibrant neighborhood characterized by iconic landmarks, diverse dining options, and a dynamic urban atmosphere. Public transit options are available!

An Insider's view of Endpoint Clinical

What are some social events your company does?

Along with quarterly massages, we got to enjoy each others' company, while learning about different cultural events such as Hanukkah and Lunar New Year through shared experiences and delicious foods. Since then, our teams have worked hard to encourage mental health and wellness, as well as physical health and wellness during quarantine.

Janice

Project Manager

How do you collaborate with other teams in the company?

Part of my job as Desktop Support is to communicate with our employees frequently. We use several different methods to accomplish this. We utilize a ticketing system, MS Teams, and Go To Assist for the communications with both our office-based or remote employees. The tools we use make it easy to troubleshoot & resolve technical issues.

Jeff

Desktop Support Technician

How do you make yourself accessible to the rest of the team?

A key goal is ensuring my team is effective. We’re all essential to delivering success for our clients. I leverage the tools Endpoint provides for communication and collaboration – calls, video chats, and even in-office meetings when we can – as well as asynchronous communication methods for the global team.

John

Sr. Director of IT

How would you describe the company’s work-life balance?

We move fast and keep busy. It helps to be part of a company that prepares and cares for its people. We do that. Unlimited vacation is part of our package for FTEs, and we use multiple wellness opportunities – from meditation to supportive circles and safe space groups, to invest in personal development.

Andrea

Learning & Development - Director Operations

What are Endpoint Clinical Perks + Benefits

Endpoint Clinical Benefits Overview

Endpoint offers a few different benefit plan options for our employees to choose from. We also have a generous Time Off Policy, matching 401(k), and a 529 Plan!

Culture
Volunteer in local community
Open office floor plan
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Virtual Yoga
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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