Director Product Management – Global Service Providers
RingCentral, Inc., a leading provider of Unified Communications as a Service (UCaaS), fosters a dynamic, success-driven, and team-oriented environment committed to delivering simple and delightful products for our customers. We are looking for a candidate with an entrepreneurial spark and a passion for redefining how people communicate. The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!
We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.
The Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you bridge technical and business worlds as you design features with engineering and then lead cross-functional teams to deliver solutions. Our Product Managers should be comfortable tackling delightful end user experiences as well as solving challenging technical complexities. They must desire to innovate on traditional telephony solutions with a cloud software-as a-service approach.
We are looking for a Product Management leader to drive the adoption of RingCentral communication products across worldwide markets, especially for our Global Service Provider Partnerships. The idea candidate has a track record in launching and nurturing products for Carriers and Service Providers, and is an expert in the SaaS products and the telecommunications industry. They should have a ‘lead from the front’ attitude, taking a hands-on approach to problem solving, while being equally comfortable leading a team of product managers to success, providing support, professional development and guidance to their team.
Responsibilities:
Leading a team of world class product managers across several geographies
Representing RingCentral at senior level with our Global Service Provider partners
Leading in-region product management for RingCentral’s Service Provider partners
Delivering world-class products to our customer base
Designing creative and delightful solutions to complex problems
Work closely with engineering, sales, & support teams to build a culture of success
Closely track and report on KPIs & adoption, representing back to the business
Qualifications:
Love to create and analyze products
Outstanding written and presentation skills, to senior level executives
Proven ability to deliver complex products and services
Proven ability to manage and lead across cross functional teams
Experience delivering Unified Communications products
Experience with delivering communication products to service providers
Education & Experience:
Degree in Computer Science/Engineering/other technical background
6+ years of Product Management experience
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has offices around the world.
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