Director Product Management – Global Service Providers

| Peninsula

RingCentral, Inc., a leading provider of Unified Communications as a Service (UCaaS), fosters a dynamic, success-driven, and team-oriented environment committed to delivering simple and delightful products for our customers. We are looking for a candidate with an entrepreneurial spark and a passion for redefining how people communicate. The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!

We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.

The Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you bridge technical and business worlds as you design features with engineering and then lead cross-functional teams to deliver solutions. Our Product Managers should be comfortable tackling delightful end user experiences as well as solving challenging technical complexities. They must desire to innovate on traditional telephony solutions with a cloud software-as a-service approach.

We are looking for a Product Management leader to drive the adoption of RingCentral communication products across worldwide markets, especially for our Global Service Provider Partnerships. The idea candidate has a track record in launching and nurturing products for Carriers and Service Providers, and is an expert in the SaaS products and the telecommunications industry. They should have a ‘lead from the front’ attitude, taking a hands-on approach to problem solving, while being equally comfortable leading a team of product managers to success, providing support, professional development and guidance to their team.

Responsibilities:

  • Leading a team of world class product managers across several geographies

  • Representing RingCentral at senior level with our Global Service Provider partners

  • Leading in-region product management for RingCentral’s Service Provider partners

  • Delivering world-class products to our customer base

  • Designing creative and delightful solutions to complex problems

  • Work closely with engineering, sales, & support teams to build a culture of success

  • Closely track and report on KPIs & adoption, representing back to the business

Qualifications:

  • Love to create and analyze products

  • Outstanding written and presentation skills, to senior level executives

  • Proven ability to deliver complex products and services

  • Proven ability to manage and lead across cross functional teams

  • Experience delivering Unified Communications products

  • Experience with delivering communication products to service providers

Education & Experience: 

  • Degree in Computer Science/Engineering/other technical background

  • 6+ years of Product Management experience

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows.

RingCentral is headquartered in Belmont, California, and has offices around the world.

#LI-CS1

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Google AnalyticsAnalytics
    • SalesforceCRM
    • MarketoLead Gen

Location

Our Belmont office is our global headquarters and largest US office. We're nestled in the hills of Silicon Valley with San Fransisco at your doorstep.

An Insider's view of RingCentral

What are some social events your company does?

Outside of holiday festivities, the biggest program is RingCentral Spirit Week in October. Events are planned for everyday of the week and include interactive webinars, global relay runs, philanthropic giving as well as plain ol' fashion fun. We always has a lot of pride, but this week in particular the orange and blue really shine through!

Allyson

Employee Programs, Manager

What projects are you most excited about?

The diversity initiatives I'm most excited about is a values-based interview for prospective folks. Enabling diverse candidates means having diverse interview panels that reflect the company. These will help candidates and hiring managers ensure that there's a values alignment, which is much more prudent than a "culture fit."

Jedd

Diversity Associate

What’s the vibe like in the office?

Working on my team is really fun! It’s very supportive, we help each other out as much as possible. I was able to work on something, have it built, and use it every day - that’s what I like about it here.

Berto

UX/UI Designer

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

In addition, we offer flexible PTO to keep our employees well balanced while maintaining productivity. Along with our employee stock purchase plans (ESPP) and stock options, RingCentral offers competing health, vision, dental and pet benefits to keep you at your best.

Culture
Volunteer in local community
Through our CSR program, RCause, we take pride in our commitment to inclusivity, sustainability, and giving back to our communities. We offer employee matching and Volunteer Time Off.
Partners with Nonprofits
At RingCentral, we partner with nonprofits that drive impact towards environmental sustainability, social impact and responsible governance.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Our dedicated Learning & Development initiatives include Unconscious Bias AND Diversity & Inclusion training which are core to our mission in fostering, educating, and building our inclusive workforce
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
From Black Lives Matter, Women leaders, Pride, Hispanic heritage, Mothers and more, these employee-led ERG’s are a special part of our culture that we take pride in supporting and growing.
Hiring Practices that Promote Diversity
Our active hiring practices don’t discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital or veteran status.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
RingCentral employees can contribute up to $5000 annually for Dependent Care FSA and up to $2750 for Health Care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy can cover up to 50% of out of pocket expenses.
Wellness Programs
Our wellness programs include fitness and yoga classes, meditation and nutrition sessions and more, to keep all our employees feeling their best!
Onsite Gym
Team workouts
RingCentral team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Mental Health Benefits
Mental health is very important to us, that’s why we have partnered with Headspace, offer counseling options, and conduct frequent virtual yoga and meditation sessions to support our employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
RingCentral makes a matching contribution of 50% of your first 6% deferred.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
We offer employee matching for charitable donations and through our Dollars for Doers program, RCause will donate $10/hr on behalf of any employee volunteering at the nonprofit of their choice.
Child Care & Parental Leave Benefits
Child Care Benefits
Supporting our working mothers, we’ve partnered with Milk Stork to deliver milk to their babies when traveling. We also send out gift boxes to all our new mothers and fathers!
Generous Parental Leave
Remote Work Program
Company sponsored family events
RingCentral sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
RingCentral offers employees professional development opportunities.
Diversity Program
Lunch and learns
Promote from within

Additional Perks + Benefits

Our people are really what make RingCentral an amazing place to work. We care about taking care of our employees and offering them top tier perks and benefits to fit all of their needs.

More Jobs at RingCentral98 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Finance
new
Peninsula
Developer
new
Peninsula
Developer
new
San Francisco
HR + Recruiting
new
Peninsula
Internships
new
San Francisco
Internships
new
Peninsula
Internships
new
Peninsula
Operations
new
Peninsula
Internships
new
Peninsula
Internships
new
Peninsula
Internships
new
Peninsula
Finance
new
Peninsula
Internships
new
San Francisco
Sales
new
San Francisco
Marketing
new
Peninsula
Internships
new
Peninsula
Internships
new
Peninsula
Internships
new
Peninsula
Internships
new
San Francisco
Data + Analytics
new
Peninsula
Data + Analytics
new
Peninsula
Marketing
new
Peninsula
Finance
new
Peninsula
Sales
new
Peninsula
Product
new
Peninsula
Product
new
Peninsula
Sales
new
Peninsula
Project Mgmt
new
Peninsula
Finance
new
Peninsula
Data + Analytics
new
Peninsula
Product
new
Peninsula
Finance
new
Peninsula
Data + Analytics
new
Peninsula
Marketing
new
Peninsula
Internships
new
Peninsula
Operations
new
Peninsula
Marketing
new
Peninsula
Internships
new
San Francisco
Project Mgmt
new
San Francisco
Product
new
Peninsula
Finance
new
Peninsula
Operations
new
Peninsula
Finance
new
Peninsula
Finance
new
Peninsula
Developer
new
Peninsula
Operations
new
San Francisco
Finance
new
Peninsula
Finance
new
Peninsula
Internships
new
Peninsula
HR + Recruiting
new
Peninsula
Operations
new
Peninsula