Who We Are:

Sendoso is where you go to build something bigger than yourself. We’re a Series B company with $54M in venture capital, more than 500 customers and 15,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 

Ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.

And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place. 

About Your Role: 

As the Director of Product for the Sendoso Platform you own the product roadmap and strategy for the Sendoso Platform. You will drive platform flexibility, scalability and reliability. You will oversee key platform features. You will manage a team of 3 products managers each focused on a separate area of the platform.

Who You Are:

• You are a strong leader that believes in empowering your team.
• You lead by example.
• You live to create order out of chaos and enjoy putting processes and procedures in place while having a fun and approachable disposition! 

What you'll do:

• Drive the expansion of Sendoso’s customer platform.
• Oversee user management, financial platform, notifications and platform security.
• Create and communicate a compelling vision for your portfolio of features.
• Define the roadmap, break down the work into a well-prioritized plan, and execute.
• Assess opportunity, project feasibility, approach, and scope.
• Work closely with design and engineering to create compelling high quality customer experiences.
• Drive project through to completion, providing detailed progress metrics during build and thorough insightful analysis of results post-launch.
• Analyze market and trends to inform new recommendations.
• Manage a team of Product Managers, ensuring they have clear goals and responsibilities. Provide guidance to help them excel, and constructive feedback where necessary. Build a work environment that draws people to the team.

Experience:

• 7+ years of progressive experience in product management, with 3+ years in a leadership role
• Experience within a start-up environment preferred
• Demonstrated ability to build scale a SaaS platform and developing and bringing to market new software products
• Creativity and knowledge in all areas of UX and product management including the ability to conceptualize, develop and implement innovative features and solutions
• Strong sense of ownership and track record of quality work
• Consistent track record of developing products with best-in-class customer experience
• Excellent written and oral communication skills
• Strong project management skills, and willingness/ability to own key parts of the product, end-to-end

Bonus Points If...

• Degree in Computer Science or equivalent experience.

What You’ll Love:

• Comprehensive Medical Plans plans - we've got you covered
• Take-What-You-Need Time Off
• Vacation Bonuses 2X/Year
• 401K Plan
• FSA Plan 
• Volunteer Time Off 
• Birthday Time Off
• Catered Lunch & Breakfasts 
• Team Outings
• Dog-Friendly Offices
• Collaborative Office Space
• ClassPass Membership Program 
• Fully-Stocked Kitchen 

Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.