Who We Are:

Sendoso is where you go to build something bigger than yourself. We’re a San Francisco-based Series B company with $54M in venture capital, more than 700+ customers and 15,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 

One of LinkedIn’s Top Startups for 2020, ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.

And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place. 

About Your Role: 

As a Director of Product you will own the product roadmap and strategy to maximize customer adoption and usage in our Emerging pod. You will obsess about building the most intuitive and easy to use send experience. You will use data and market intel to drive decisions. You will manage a team of product managers each focused on a separate area of the send experience.

Who You Are:

• You are creative and passionate about building human connections through direct mail.
• You are a strong leader that believes in empowering your team.
• You are willing to roll up your sleeves to ensure the team succeeds.
• You live to create order out of chaos and enjoy putting processes and procedures in place while having a fun and approachable disposition! 

Your Typical Day:

• Responsible for building and evolving the send experience to maximize adoption and usage by use case for HR, CX, and other new use cases.
• Create and communicate a compelling vision for your portfolio of features.
• Work with your product managers to ensure you define the roadmap, break down the work into a well-prioritized plan, and execute .
• Assess opportunity, project feasibility, approach, and scope.
• Drive project through to completion, providing detailed progress metrics during build and thorough insightful analysis of results post-launch.
• Analyze market and trends to inform new recommendations.
• Manage a team of Product Managers, ensuring they have clear goals and responsibilities. Provide guidance to help them excel, and constructive feedback where necessary. Build a work environment that draws people to the team.

Experience:

• 7+ years of progressive experience in product management, with 3+ years in a leadership role
• Experience within a start-up environment preferred
• Demonstrated ability to build scale a SaaS platform and developing and bringing to market new software products
• Creativity and knowledge in all areas of UX and product management including the ability to conceptualize, develop and implement innovative features and solutions
• Strong sense of ownership and track record of quality work
• Consistent track record of developing products with best-in-class customer experience
• Excellent written and oral communication skills
• Strong project management skills, and willingness/ability to own key parts of the product, end-to-end
• Bonus if you have a background in building world class products for HR or CX users.

What You’ll Love:

• We're currently working from home due to Covid-19, and the following don't apply until we're safely back in the office: Vacation Bonuses, Catered Lunch & Breakfast, Team Outings (in person), Dog Friendly Offices, Collaborative Office Space, ClassPass, and Stocked Kitchen
• Comprehensive Medical Plans plans - we've got you covered
• Take-What-You-Need Time Off
• Vacation Bonuses 2X/Year
• 401K Plan
• FSA Plan 
• Volunteer Time Off 
• Birthday Time Off
• Catered Lunch & Breakfasts 
• Team Outings
• Dog-Friendly Offices
• Collaborative Office Space
• ClassPass Membership Program 
• Fully-Stocked Kitchen 

Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.