Zoom is looking for a Senior Product Manager to enhance growth in Zoom's solution for the US Government ecosystem. This position involves working with existing and new customers to further develop our overall product offerings for government agencies. 

Responsibilities: 

• Work closely with customers and the Zoom Government team to assure that the product is developed in a manner consistent with FedRAMP and Department of Defense security standards. 

• Collaborate internally with engineering and operations and partner closely with security, sales, support, and marketing on designing and developing the Zoom for Government product infrastructure. 

• Develop a strong empathy for our government customers through close work with the customers, our solution engineers and customer service teams to deeply understand customer needs and product requirements. 

• Prioritize requirements in partnership with the business, leveraging industry best practices and new innovations

• Facilitate requirements definition across teams to create PRD/epics/user stories while managing dependencies and relative priority with other product managers.

• Building, measure, and report against fundamental business drivers like revenue, OKR, or churn.

Requirements: 

• 8+ years of product management or product development experience 

• Prior FedRAMP/FISMA certification experience is highly desired 

• Technical background is preferred, Engineering / CS or MBA degree a plus. 

• Must be data-driven, detail-oriented, organized, ethical, responsible, & self-motivated. 

• Must have strong verbal skills with consultative professional business acumen. 

• Passion for delivering exceptional customer experiences; proven ability to provide the voice of the customer

• Strong internal drive, a bias for action and the ability to build internal champions across the organization

• The ability to work nimbly across multiple projects and balance competing priorities

• The role requires verifiable US Citizenship with the potential to obtain a security clearance.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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