Head of Product Platform PM

| San Francisco
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Gusto is looking for an experienced product leader to head our Product Platform product management team. Our Product Platform is the foundation of Gusto, enabling the safe, seamless and compliant money movement for all our products and evolving shared components in the Gusto user experience across our customer-facing product and internal tools. Over 1% of small and medium sized businesses in the US and their employees entrust us with their most critical financial transactions. We don’t take that trust lightly, and are constantly looking to uplevel our game as we process over $xx billions in annual payment volume.

As part of Gusto’s PM leadership team, you’ll develop and execute the Product Platform product roadmap with a nimble and talented team of PMs. You will have the freedom to run with a product idea and see it through to the end. You’ll build a team, a business and set of products that our customers and internal teams will love and will set the bar for the industry. You will also partner with our Head of Product to evolve our strategy & product management as a team for Gusto as a whole.

If you are a builder of platform products who thrives on making major business impact at a high-growth company, we would love to hear from you!

Here’s what you’ll do day-to-day:

  • Lead Gusto’s Product Platform product team: Recruit, hire, and empower a team of PMs
  • Develop the Product Platform product roadmap for a cross-functional team of PMs, engineers, data scientists, designers, and operators
  • Identify emerging payments and risk capabilities (e.g via banks, vendors, partners), build business cases, and define product vision and strategy
  • Evolve shared user experience components across our customer-facing product and internal tools
  • Articulate and design customer experiences that make our users (including internal customers) smile
  • Understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently
  • Be an owner of products and capabilities, end to end

Here’s what we’re looking for:

  • 10+ years of hands-on product management experience, with 5+ years managing growing product teams
  • Bring grit, a willingness to roll up your sleeves, and be a hands-on help to your team
  • Have a proven track record of building platform products in rapidly scaling companies
  • Deep domain experience in payments and risk 
  • Pay great attention to detail. Pixel perfect isn’t an ideal, it is a requirement
  • Be entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
  • Bonus points if you have SaaS experience serving SMBs

About Gusto

Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto’s mission is to create a world where work empowers a better life (what we believe). Gusto has built the first modern all-in-one people platform, bringing together Payroll, Benefits, and HR, under one roof. The company is currently processing several billion dollars in payroll, and serves over 100,000 businesses nationwide (which represents over 1 of all employers in America). Customers love the product (NPS of 75+) and spread the word on social media. The company has over 1,000 employees and is located in San Francisco & Denver.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks

Location

525 20th Street San Francisco, San Francisco, CA 94107

What are Gusto Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
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