Gusto
Gusto simplifies HR, payroll & benefits for modern businesses.
San Francisco, CA
Hybrid

Head of Product Platform Product Management

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Gusto is looking for an experienced product leader to head our Product Platform product management team. Our Product Platform is the foundation of Gusto, enabling the safe, seamless and compliant money movement for all our products and evolving shared components in the Gusto user experience across our customer-facing product and internal tools. Over 1% of small and medium sized businesses in the US and their employees entrust us with their most critical financial transactions. We don’t take that trust lightly, and are constantly looking to uplevel our game as we process over $xx billions in annual payment volume.

As part of Gusto’s PM leadership team, you’ll develop and execute the Product Platform product roadmap with a nimble and talented team of PMs. You will have the freedom to run with a product idea and see it through to the end. You’ll build a team, a business and set of products that our customers and internal teams will love and will set the bar for the industry. You will also partner with our Head of Product to evolve our strategy & product management as a team for Gusto as a whole.

If you are a builder of platform products who thrives on making major business impact at a high-growth company, we would love to hear from you!

Here’s what you’ll do day-to-day:

  • Lead Gusto’s Product Platform product team: Recruit, hire, and empower a team of PMs
  • Develop the Product Platform product roadmap for a cross-functional team of PMs, engineers, data scientists, designers, and operators
  • Identify emerging payments and risk capabilities (e.g via banks, vendors, partners), build business cases, and define product vision and strategy
  • Evolve shared user experience components across our customer-facing product and internal tools
  • Articulate and design customer experiences that make our users (including internal customers) smile
  • Understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently
  • Be an owner of products and capabilities, end to end

Here’s what we’re looking for:

  • 10+ years of hands-on product management experience, with 5+ years managing growing product teams
  • Bring grit, a willingness to roll up your sleeves, and be a hands-on help to your team
  • Have a proven track record of building platform products in rapidly scaling companies
  • Deep domain experience in payments and risk 
  • Pay great attention to detail. Pixel perfect isn’t an ideal, it is a requirement
  • Be entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
  • Bonus points if you have SaaS experience serving SMBs

About Gusto

Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto’s mission is to create a world where work empowers a better life (what we believe). Gusto has built the first modern all-in-one people platform, bringing together Payroll, Benefits, and HR, under one roof. The company is currently processing several billion dollars in payroll, and serves over 100,000 businesses nationwide (which represents over 1 of all employers in America). Customers love the product (NPS of 75+) and spread the word on social media. The company has over 1,000 employees and is located in San Francisco & Denver.

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What are Gusto Perks + Benefits

Gusto Benefits Overview

Taking care of our people is just as important as taking care of our customers. We offer competitive total compensation packages with an emphasis on equity, along with many other great benefits, some of which are included below!

Medical, dental, and vision
Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources.

Time off
Gusties are encouraged to take the time off they need to continue doing great work.

Inclusive healthcare
Fertility benefits, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more.

Free meals and refreshments
If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!

Sabbaticals
Celebrate 5 or 10 years at Gusto and take a month off to recharge.

Stipends
Take advantage of monthly internet, phone, and wellness stipends. Enjoy commuter or remote work stipends, along with and cash for your Gusto anniversaries!

Culture
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Gusto provides a benefit designed to support your unique parenthood journey. The benefit is not health insurance, but rather provides resources to make family forming more accessible to everyone.
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Free daily meals
If you work at one of our offices, enjoy food, drinks, and snacks— on us.
Free snacks and drinks
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within

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