Head, UX & Product Design

| Hybrid
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WHO WE ARE

Kinship is here to help everyone pet parent like a pro. Why? Because our pets make us better humans, and we owe them the best possible care. As the premier partner to a new generation of pet parents, we use our data, products, and services to help people be the best pet parents they can be. And we unite changemakers in pet care to break down barriers, open new doors, share insights, and advance our collective knowledge. All so we can reimagine the pet parenting experience, up people’s confidence, and help the world find better ways to care.

Kinship is a coalition that includes:

  • Adopt-a-Pet, the destination for finding homes for homeless pets; we help animal shelters, humane societies, SPCAs, pet rescue groups, and pet adoption agencies connect their homeless pets to millions of adopters a month 
  • Our world-leading Wisdom Panel™ genetic health screening and DNA testing for dogs
  • The award-winning Whistle™ GPS dog tracker and health monitor
  • Pet Insight Project, our ground-breaking science team that uses AI to turn billions of data points into actionable insights
  • VETINSIGHT™ which gives modern pet parents the veterinary and wellness guidance needed to make smarter, more informed health decision for their pets.
  • The Wildest, the destination that helps pet parents keep their cool in the wild world of pet parenting
  • GoodFriend, our recently-launched marketplace for all your pet’s people
  • PetStory, our platform that curates top services for pet parents in Russia
  • FluffyGo, the mobile-first platform is a one-stop solution for science-minded pet parents in China 
  • LEAP VENTURE STUDIO, our accelerator that supports innovators and start-ups, allowing Kinship to bring new solutions to pet parents

Together, these teams and more work to set new standards in pet care. And, as a part of Mars Petcare, they work to create a better world for pets. Learn more at www.kinship.co

OUR PRODUCT TEAM

The Product Team at Kinship is at the forefront of digital services and platforms for millennial pet parents. We’re product manager, designers, and researchers driving true innovation in the pet world through the development of platforms that benefit consumers and their pets. Backed by a global leader and focused on the future of pet care, our team is a go-getting, dedicated group committed to bringing everyone closer to their pet and making that experience about ease and joy.

We’re seeking a product design leader and visionary who is eager to bring their talents to all of Kinship’s well-loved brands as well as new emerging businesses. Our Head of Product Design & UX will both inspire and lead Kinship’s designers and drive the design vision and strategy that help us create world-class experiences for today’s pet parents and beyond. This person is up for the challenge of driving unified and cohesive design systems behind the scenes while allowing the distinctiveness of our brands to shine. They’ll advocate for the consumer as hard as they’ll advocate for their design team, all while building consensus and developing a high-performing team. 

HOW YOU’LL HELP EVERYONE PET PARENT LIKE A PRO

  • Position Kinship’s products as distinctive, world-class digital experiences that make it easier to be a pet parent
  • Develop, nurture, and grow a unified product design team across several business units while creating a strong design culture 
  • Provide leadership and design direction within your team and across the organization with clear rationale for design decisions
  • Collaborate with Brand, Marketing, and external agencies to balance the need to keep things fresh with the best user outcomes and customer experiences
  • Advance a human-centered experience by partnering with our Research team on user testing and usability testing, while also leveraging our market research 
  • Develop a common design language across Kinship’s new and existing properties
  • Foster a team with startup sensibilities that moves with pace while maintaining quality
  • Represent the uniqueness of Kinship brands like Wisdom Panel and Whistle while shaping how we use systems to connect them to our emerging new businesses
  • Own the full design process leading to deliverables that are on-time, detailed, and polished
  • Drive the evolution of our tools and processes across Kinship that will drive efficiency and ease as well as great results

THE PRO WE’RE LOOKING FOR

As Kinship people, we have three pillars that set out how we aim to be--in our everyday work, and in how we approach each other. We call these our Cultural Pillars. In all of the roles that we hire for, we look for people who are Optimistic, Purposefully Inquisitive, and Open to All. And for this role, you’ll need these skills to knock it out of the dog park:

TECHNICAL SKILLS:

  • 8+ years experience in digital product design with proven experience leading the design of interconnected products
  • A strong people manager with 4+ years managing designers, and the motivation to support the development for a half dozen designers
  • A respected designer and product leader with a track record of designing elegant and intuitive experiences
  • Ability to mentor and direct a team working across a broad and diverse array of opportunities and challenges
  • Experience applying design principles across desktop, mobile web and native mobile applications
  • Ability to align key executive leaders and produce design outcomes that get thumbs up from users and stakeholders alike
  • Proven success in a fast-paced environment with resilience in the face of evolving priorities
  • Experience leading collaborative projects that span multiple teams and disciplines
  • Excellent verbal, analytical, written, and organizational skills

JOIN OUR PROS!

  • Unique opportunities for a customizable career within pet care
  • A super collaborative, flat work environment with direct access to our senior leadership team
  • Work from the hottest cities across the world
  • Dog-friendly workplaces 
  • Medical, dental, vision, 401k match, and pet benefits for you and your family
  • Unlimited paid time off 
  • Flexible work opportunities 
  • Parental leave for the birth or adoption of your new human child (and fur baby)
  • Discounts on pet products, services, nutrition and veterinary wellness plans
  • Welcome kits with pet merch & Kinship swag
  • An extensive onboarding program with a chance to meet all of our leaders across Kinship
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Location

Our San Francisco office is located in the Financial District, a quick walk from the Ferry Building, Union Square, and Salesforce Park. Convenient to BART(1 block from Montgomery Station), Muni, ferries, and cable cars. Great local restaurants, gyms, shopping, and bars nearby!

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