Who we are at Embroker

Embroker is the digital insurance company committed to transforming business insurance. With a radically simple approach, Embroker is replacing the 1970’s technology of the insurance industry, with a first-ever end-to-end digital insurance platform that provides better coverage and reduced cost; all in minutes, not hours. Founded in 2015 and headquartered in San Francisco, Embroker has raised over $150M of funding from leading fintech investors. Embroker is proud to be one of BuiltIn San Francisco's 2022 Best Mid-Sized Places to Work.

Radically Simple > Needlessly Complex.

The value of this position 

The Head of Cyber/Tech E&O/Crime is a newly created role that is accountable for growing Cyber, Tech E&O and Crime while meeting or beating target loss ratios.  In addition, the Head of Cyber, Tech E&O and Crime is responsible for a referral underwriter who will underwrite business that falls outside of our online quoting platform, expand the appetite of our online quoting platform, optimize our portfolio, assist the insurance product manager in refining our risk and product/market fit and assist the insurance team in our strategic initiatives.

What you will own in this role 

• Grow your business:
• What:  Accountable for beating annual GWP budget for your product lines (Cyber, Tech E&O and Crime);
• How:  Developing and continuously improving Product/Market Fit, Breadth of Appetite, Price, Rating & Forms Competitiveness, Avg Premium, and Renewal Retention and New Business Growth.
• Beat the Pegged Loss Ratio:
• What: Accountable for meeting or beating 2021 Projected Loss Ratio (“Peg”) & generating favorable Prior Year Development.
• How: Developing and continuously improving Forms & Endorsements, UW Guidelines, Book Mix, Rate Plans, Price Adequacy/Segmentation, Frequency & Severity Mix, Loss & Firmographic Data, UW Guidelines, Emerging Risk tracking and action plans, Tracking and setting action plans around Large Loss Lessons and 
• Risk on/Risk Off:  
• What: Accountable for underwriting and revenue capture of risks that fall outside of the automated platform.  Improve platform appetite and underwriting efficacy with referral insights.
• How: Manage front line referral underwriting of risks that fall outside of the platform to ensure price, structure, coverage acceptability.  Convert 100% of acceptable referrals into premium.
• Capture referral learnings and continuously improve appetite breadth, uw thesis and unintended consequences of platform.
• Review portfolio to cull/improve bottom 1% of the book.
• This role may include a direct report.
• Insurance Team Project Work:  
• Assist the insurance team and insurance product managers in project work that drives growth, scale, insurance profitability and radically simplifying insurance.

What experience we think is the right fit 

• College Degree required.
• Minimum 10 years of technical cyber and/or tech E&O underwriting experience.
• High level Proficiency in policy language and legal concepts affecting cyber and professional liability.
• Insurance product management and/or portfolio management is a plus.

Our Pack at Embroker lives our values

• Pack First
  We succeed and fail as one team. We always optimize for what is best for our entire organization. We communicate honestly and openly, treat each other with mutual respect, and assume positive intent in interactions. 

• Create Magic
  We deliver delightful experiences at every customer touchpoint and dedicate ourselves to make each one exceptional. We build transformational world-class products by applying our full creativity to find solutions to even the hardest problems. 

• Be All-In
  We make focused commitments. We are accountable to ourselves and each other to deliver on time. We move fast and attack challenges with relentless positivity. We build things that make us proud.

We believe that systemic structures and practices disproportionately disadvantage the most marginalized people in society — including people of color, people from working-class backgrounds, women, and LGBTQ people. We believe that these communities must be represented and included in the work we do, to make our Pack stronger, more creative, and improve the way we do business. We strongly encourage applications from people with these identities or who are members of other marginalized communities.