Life Sciences Product Specialist
Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchling’s mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.
Every day, scientists around the world use Benchling in their efforts to solve humanity's most pressing problems. For these scientists, Benchling is the central technology they use to conduct their research.
Benchling was founded by a team of MIT graduates and has raised funding from Benchmark, Andreessen Horowitz, Thrive Capital, and Y Combinator. Our customers include pharmaceutical giants, leading biotechs, and the world's most renowned research institutes.
We are looking for a passionate Life Sciences Product Specialist who loves science, loves customers, and loves creating a compelling story for every company.
RESPONSIBILITIES
- Become a product expert on Benchling and showcase the power of our product for life science research and development organizations
- Develop product positioning for different clients and their use cases based on extensive knowledge and understanding of life sciences research methods and scientific processes that make our products work
- Participate in sales deals to gather first-hand intelligence on customers’ scientific research needs and objections; channel feedback to the product team
- Train the scientific/technical sales team members and field application scientists
- Create killer sales tools and content including technical demos, guides, and product collateral
- Field ad hoc content requests from the sales team and provide advanced scientific support on enterprise deals
- Work with application scientists to complete Requests for Proposal (RFPs) and Requests for Information (RFIs) from prospective clients
- Write customer case studies and develop customer advocates to speak at trade shows on Benchling’s behalf
- Present at industry conferences as a scientific thought-leader
- Prepare and deliver highly technical presentations explaining products to existing and prospective clients as well as internal field application scientists
- Contribute scientific content to the Benchling blog, online communities, and other social media channels
- Perform competitive intelligence to analyze the industry landscape for R&D software
- Collaborate on awareness and demand generation campaigns as a technical and scientific expert including industry trade shows, webinars, and thought-leadership content
YOU
- Master's in biology, life sciences, biological sciences, biopharmaceuticals, biotechnology, or related field
- Minimum 4-5 years of life sciences R&D related work experience
- Experience in software/SaaS a strong preference
- Outstanding ability to translate complex ideas and scientific and technical concepts into simple, intuitive messages
- Exceptional verbal and written communication skills
- Self-starter with a dynamic, confident personality
- Ability to thrive in a fast-paced environment
- Strong attention to detail
OUR VALUES
- Empower through information. We explain the “why” behind every decision, unless there are highly sensitive circumstances. We're honest about how we're doing, especially in difficult times. We believe that sharing information builds trust and enables better decision-making.
- Rely on tenacity. Hard work is one of the greatest factors to determine success and is fully under our control. We must make the most of every day by bringing the highest level of determination. Dreaming big is not enough.
- Raise the bar. Pushing ourselves and others to improve will be uncomfortable and at times result in failure. However, it's critical to our success. We're dedicated to creating a place where everyone feels challenged to improve.
- Build a lever. We choose to build tools and infrastructure that will help others make world-changing innovations. There's less glory in it, but in the words of Archimedes, "Give me a lever long enough and a fulcrum on which to place it, and I shall move the world."
PERKS AND BENEFITS
- Monthly health & wellness stipend
- Work with a talented yet humble team
- Meals and snacks covered
- 401k
- Medical, dental, and vision insurance
- Commuter benefits
- Happy hours, company and team wide social events
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.