Manager, Product Operations - Digital Health (Multiple Locations)

| Remote | Hybrid
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**Considering candidates in Bay Area, Santa Barbara, and US based remote only**

We are seeking an experienced candidate to lead our Product Operations team that supports our Digital Health studies. As a Product Operations Manager you will lead product operations team members who are responsible for coordinating product and study launches, establishing feedback loops, and creating processes and tools that allow us to scale. This candidate will drive operational excellence between Product and our cross functional teams. You’ll also support Product Managers to make high-quality, data-advised decisions, as well as scale product knowledge throughout the organization. You will focus on developing careers, setting vision and ambitious goals, setting and measuring metrics fostering a collaborative environment, sharing best practices, providing hands-on coaching and mentorship for your reports, and hiring. The ideal candidate will be able to balance the strategic and operational components of their day-to-day within a fast-paced highly fluid environment. They are structured, data-driven problem solver, and able to dive into the details to get things done. 

RESPONSIBILITIES:

  • Set goals, prioritize high-impact initiatives, lead, develop and retain a team of product operations associates & specialists who support our Digital Health platforms
  • Coach and empower the team members to solve challenging problems 
  • Collaborate with cross-functional teams including Product Management, Engineering, Data Science, Program Management, Clinical/Quality, and Sales to help improve operational workflows that allow us to scale and deliver high quality products on time that our customers value
  • Establish and maintain best practices, tools, templates, and venues to monitor and track product metrics 
  • Support team’s ability to drive high quality and timely execution of high impact programs/studies 
  • Develop relationships with and maintain regular communications with key internal stakeholders and key external partners to ensure their needs are being met and the Product Organization enables their success

QUALIFICATIONS 

Minimum Qualifications: 

  • Undergraduate university degree
  • 5+ years of professional work experience preferably in product operations or product management or an operational role where you worked closely with product and engineering teams
  • 2+ years of direct people management experience
  • Relentlessly positive attitude 
  • A can-do attitude and ability to juggle multiple priorities simultaneously
  • Experience with project management & software development tools (i.e. Jira, etc)
  • Strong interpersonal and leadership skills with the ability to work collaboratively with and coordinate multiple teams; reacts professionally under pressure
  • Ability to dive into the technical details of the product to help solve problems
  • Excellent written and verbal communication skills
  • Proven track record of building high performing teams that deliver value
  • Highly motivated self-starter with a desire to grow and learn

Preferred Qualifications: 

  • Working knowledge of Pharma Development or Med Tech
  • Experience with regulatory needs and SDLC
  • Prior experience working on global projects, or in an international setting
  • Familiarity with big data technologies (e.g. Snowflake, StreamSets; Apache Spark; AWS products such as S3, EMR, Kinesis), data integration methods (e.g. sFTP, APIs), and analytics tools (e.g. R, SQL, Jupyter Notebooks)


ABOUT EVIDATION

Evidation measures health in everyday life and enables anyone to participate in groundbreaking research and health programs. Built upon a foundation of user privacy and control over permissioned health data, Evidation's Achievement platform is trusted by millions of individuals—generating data with unprecedented speed, scale, and rigor. We partner with leading healthcare companies to understand health and disease outside the clinic walls. Guided by our mission to enable and empower everyone to participate in better health outcomes, Evidation is working to bring people individualized, proactive, and accessible healthcare—faster.

OUR VALUES

  • Put individuals first
  • Challenge each other and state your good intent
  • Go fast while maintaining quality and integrity
  • Work to win together

OUR BENEFITS & PERKS

  • Competitive salary + performance bonus + equity
  • Medical, dental, and vision benefits with generous company contribution
  • Company-provided life and disability insurance
  • 401(k) with company contribution
  • Wellness and wearable device reimbursements, mental health benefits, wellness programs
  • Employee advisory committee focused around diversity, equity, inclusion, and belongingness
  • Distributed teams and flexible work hours
  • Take time when you need it: 13 paid company holidays + flexible time off
  • Paid parental leave
  • Mobile phone, home internet, and home office furniture reimbursements
  • Apple laptop and your choice of monitor + noise cancelling headphones
  • LinkedIn Learning and other professional growth opportunities

EVIDATION HEALTH VALUES DIVERSITY AND IS COMMITTED TO EQUAL OPPORTUNITY FOR ALL PERSONS WITHOUT REGARD TO RACE, COLOR, CREED, RELIGION, MARITAL STATUS, AGE, NATIONAL ORIGIN OR ANCESTRY, POLITICAL ACTIVITY OR AFFILIATION, PHYSICAL OR MENTAL DISABILITY, MEDICAL CONDITION INCLUDING GENETIC CHARACTERISTICS, MARITAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, SEX OR GENDER.

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Technology we use

  • Engineering
  • People Operations
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • KubernetesFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TerraformFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

We collaborate as a distributed team that spans across 29 states and 4 countries, including the option to work out of our office in San Mateo.

What are Evidation Perks + Benefits

Evidation Benefits Overview

We offer a comprehensive set of benefits and perks designed to enhance your employee experience.

Culture
Volunteer in local community
Open door policy
OKR operational model
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Evidation values a diversity-first approach to hiring with a goal of attracting qualified under-represented minority and female candidates and fostering a culture of belongingness and inclusion.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
We offer access to LifeWorks EAP services, in addition to mental health services provided through our medical insurance plans.
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Evidation offers a $300 annual wellness allowance and a one-time $150 reimbursement for a wearable device.
Home-office stipend for remote employees
Evidation offers all employees a $50 monthly reimbursement for mobile and phone home internet and a one-time $350 home office reimbursement.
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

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