Crunchyroll is the world's most popular anime brand. We’re an international business focused on creating both online and offline experiences for anime fans through content (licensed, co-produced, and originals), merchandise, events, gaming, news, and more.

About the Team

Crunchyroll serves all types of fans and strives to be the online and offline community for all-things-anime. From superfans who book their simulcast watchlist months ahead of time, to fans who've just arrived through a friend's recommendation; our goal is to curate the best experience for both audiences, and everyone in between. Welcome, we're glad you're here!

Helping our fans find the right type of content is a challenging yet critical aspect of Crunchyroll. Quite frankly, it'll require a careful balance of technology and human touch to achieve our goal.

We’re building experiences that both allow our fans (and soon to be fans - yes, you!) to find the content they love and help that content thrive on our platform.

As a member of the Crunchyroll product team, you'll be responsible for crafting a product vision for on-platform and off-platform content discovery and promotion. Throughout the journey, we hope you'll evangelize your vision and put forth an amazing feature we all will celebrate!

You'll work across our Product and Engineering organizations to craft, define, and deliver on those features to help our existing (and soon-to-be) fans enjoy the anime they love on Crunchyroll.

Location: Flexible (Preferred SF, but if located in other locations/offices globally that would work as well)

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely and we’ll work closely with you as we understand every person has unique circumstances.

About You

• Experience leading and building products and features, from inception to delivery
• Experience collaborating with product designers to create well-crafted and functional experiences
• Strong written and verbal communication skills to provide clear and concise requirements to Engineering and QA/QE teams
• You know what's important to measure, how to measure it, and how to interpret the data to influence decisions and directions
• Demonstrate strong customer empathy skills to dig at what really motivates our audience when it comes to digital social interactions and how to translate those hypotheses into product concepts and tests
• Experience with setting multi-quarter roadmaps with a strong product vision to guide the company
• You know how to build connections across the organization to get features delivered, from Engineering to Business to Legal and Brand

Differentiators

• You’re not a data scientist, but you understand how recommendation systems work to generate their outcomes and how to measure their effectiveness
• Experience with building features or products for video-on-demand offerings
• Experience building and maintaining recommendation systems across any domain (not necessarily video-on-demand services)
• Experience with anime, animation, Sci-Fi, comedy, horror, or cult cinema content, the fandom surrounding it, and how these communities share and promote content

A Day in the life of our Product Management Team

• Coordinating with product design and research to understand user needs and translate those insights into features
• Defining the roadmap for concepts and features, and advocating for them amongst business units and product management teams
• Define, prioritize, evaluate and deliver features through various engineering teams across the company
• Measuring effectiveness of features and sharing results and insights within the wider organization
• Collaborate across teams to share visions, roadmap, progress, and results while soliciting feedback and insights from teams to help improve our offerings

Benefits and Perks:

• Competitive salary
• “Use What You Need” time away from work policy
• Medical, dental, vision, STD, LTD, and life insurance
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer-paid commuter benefit
• On-site gym, showers, yoga, and wellness classes
• Catered lunch and dinner 4 days per week
• Skilled, passionate, and fun co-workers
• Pet-friendly environment - pet insurance and dog-friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

"Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact recruiting@crunchyroll before giving away any information."

About Crunchyroll

Crunchyroll, a WarnerMedia company (as a subsidiary of Otter Media) and the world’s most popular anime brand, connects anime and manga fans across 200+ countries and territories with 360-degree experiences. 

Fans have access to the largest collection of licensed anime through Crunchyroll, Anime Digital Network (in partnership with Citel, a subsidiary of Média-Participations), and Anime on Demand video streaming services, translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. Crunchyroll's services also extend to licensing of theatrical, TV, home video, and consumer product rights. 

Fans engage further with events (including owned events Crunchyroll Expo, Anime Awards, Crunchyroll Movie Nights, KAZÉ Movie Nights), consumer products through eCommerce and retail partners (Crunchyroll, KAZÉ, AV Visionen), Crunchyroll Games, KAZÉ Games, and manga (KAZÉ Manga, Crunchyroll Manga app, Crunchyroll Manga Store).

Crunchyroll was founded in 2006 and is headquartered in San Francisco, with offices in Los Angeles, Tokyo, Paris, Lausanne, Berlin (AV Visionen) and Chisinau (Ellation). VRV (U.S.) and Eye See Movies (Germany) are also Crunchyroll brands.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.