Product Analyst (Full Time; Multiple Openings) at RingCentral
POSITION TITLE: Product Analyst (Full Time; Multiple Openings)
JOB DESCRIPTION: Responsible for informing business and product strategy by defining and instrumenting core metrics for product initiatives.
JOB DUTIES: Exploring and analyzing user behavior, product use and performance data by performing data deep-dive across a variety of data sets and platforms to drive actionable insights; Partnering with Product Management, Design, Engineering and Marketing teams to implement data initiatives that positively impact user experience and improve upon product adoption; Building and maintaining key metric dashboards that are utilized by Product Managers and Executives; Initiating and driving changes in process through influencing and collaborating with a variety of cross-functional stakeholders; Performing ad-hoc data analysis; Identifying new and emerging technologies and trends to support product analysis; Supporting Product team by assisting with product strategy, defining product features and requirements, and roadmap planning; Promoting a data-driven culture across the organization.
REQUIRED SKILLS/TOOLS: Experience with data analysis, SQL, Tableau, Adobe Analytics, Python, R, predictive analytics, hypothesis testing, and Excel is required.
QUALIFICATIONS: U.S. Master’s degree in Business Analytics, Computer Science or a related field, or foreign equivalent, plus two (2) years of related experience is required. U.S. Bachelor’s degree or foreign equivalent in Business Analytics, Computer Science or a related field plus five (5) years of related, progressive experience is also acceptable. Within the foregoing parameters, any suitable combination of education, training and experience is acceptable.
*** Documentary verification of education/experience required ***
JOB LOCATION: Belmont, CA
WHERE TO APPLY: Please send resume, credentials, and references by mail to: RingCentral, Inc., Attn: HR Dept., 20 Davis Drive, Belmont, CA 94002.