Senior Product Manager - Consumer

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About Opendoor


Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.


About the Team

As a Product Manager with the team at Opendoor Homes Brokerage (ODHB), you will help us build the technology that revolutionizes the future of the home buying and owning experience.There are two core products: our flagship consumer-facing app which enables borrowers to see and understand loan options based on their real qualifications, and our internal tool to manage and communicate with those borrowers. You will work closely with the engineering and design teams to define solutions for level workflows, business goals, and product feedback. You will own these solutions from definition, through engineering handoff and testing, as well as reporting on their impact and use.

Role Responsibilities

  • Collaborating closely with engineering and design to iterate and ship for maximum impact and quick learning.
  • Supporting the release cycle by defining functionality and decomposing features into implementable parts. Then testing features and providing feedback to engineering on what issues to prioritize.
  • Thoughtfully challenge assumptions and articulate decisions to stakeholders and teammates.
  • Articulate and bring others along with the vision for your area, aligned with our broader business strategy, and in ways that deliver value to our current and future users.

Skills Needed

  • 2-4 years of product management experience working at a startup or tech company, working on consumer focused mobile applications.
  • Technical vocabulary that enables you to creatively explore possibilities and challenge constraints with engineering, with demonstrated ability to earn the respect of talented engineers.
  • Excellent written and verbal reasoning and communication skills.
  • Committed to working in US (contiguous) business hours (we have employees on both coasts) with a global remote team.
  • Experience planning, facilitating, and documenting user testing sessions and UX research initiatives.

Bonus points if

  • Experience working in, and integrating solutions in real estate/mortgage technology is a strong plus.
  • Experience building workflows that teach users about complex concepts, or help users to complete a complex transaction is a strong plus.
  • Prior experience working in a cross product collaborative environment among other product driven teams.
  • We are looking for teammates who have: Driven by data, analytics, numbers, trends....what's your favorite way to digest and discern data?
  • You have a passion for early stage, high growth startup culture, and an aptitude for growth and a vision for product market fit.
  • You don’t shy away from challenging problems, but thrive on finding and innovating solutions.
  • You are intensely focused on the details, but can also think in the bigger picture.
  • You are a curator of ideas, intent on driving collaboration through organization, thoughtfulness, and innovation.
  • You are design-oriented, think in terms of growth, and delight in the customer experience.

For CO Residents Only, and in accordance with C.R.S. Sec. 8-5-101 et seq., the estimated base salary range for this role is $100,000 - $181,000 per year. The estimated range is meant to reflect an anticipated salary range for the position in question based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and other available benefits, please speak to the recruiter if you decide to apply for the role and are selected for an interview. 


#LI-Remote

#LI-EB1


More About Us

To learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.


We Offer the Following Benefits and Perks

• Full medical, dental, and vision with optional 85% coverage for dependents

• Flexible vacation policy

• Generous parental leave

• Paid time off to volunteer

Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.


Opendoor Values Openness

Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS

Location

San Francisco, CA

An Insider's view of Opendoor

What's the biggest problem your team is solving?

My team works with our sales and support operators. We manage our multiple telephony platforms, including our call center software. Last year, we replaced our old call center vendor solution with a new custom-built telephony platform. Building the unique features each team has been one of our central challenges for much of the past year.

Maggie

Sr. Software Engineer

How has your career grown since starting at the company?

I started at Opendoor as an intern, responsible for small improvements to our home valuation model’s accuracy. Now, I am one of the leaders on our team - I’m responsible for setting team vision, overseeing systems design for other IC’s, and leading P0 initiatives such as a pricing workflow overhaul that we launched after COVID-19.

Daniel

Software Engineer

How do you empower your team to be more creative?

Analytical problem solving requires creativity too. I always encourage my team to consider all the tradeoffs between different options - what if you need to solve the problem in 1 day? How about 6 months? How about unlimited compute resources? We often come up with more creative and better solutions when we intentionally consider all options.

Sherry

Data Science Manager

What are Opendoor Perks + Benefits

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns

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