Every day, Plaid helps thousands of developers build a better financial future. You'll be responsible for defining the products that enable Plaid and our customers to shape the future of financial services. 

As a product manager on the conversion team, you are responsible for Plaid Link, the product that powers all of Plaid’s APIs by enabling end-users to connect their financial accounts to fintech apps. The success of this product drives success for our customers by enabling them to both acquire and provide a great onboarding experience to their users. Your responsibilities include optimizing the existing Link experience while exploring entirely new mechanisms of helping end-consumers navigate the financial account linking process. You have the potential to create differentiation for the company in this area, and it is a role of both immediate and long-term importance.

What excites you

• Developing a deep understanding of and empathy for the needs of consumers, developers, and financial institutions
• Creating a long-term product strategy and roadmap that drives conversion metrics and the overall value of Link to our customers 
• Learning as we ship and continuously improving our product development rigor
• Being a champion internally for the team’s objectives and customers
• Building enthusiasm for what the team is doing and garnering support from other stakeholders as needed

What excites us

• A strong empathy for consumer needs and behaviors
• An ability to drive insights into consumer behavior from both quantitative and qualitative evidence
• Strong analytical and problem solving skills, including experience with experimentation 
• Experience building developer products and other B2B software products
• A track record of running through walls to deliver results
• A superlative ability to bring clarity and focus to complex and ambiguous situations
• 5-10 years of total professional experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.