About us:

Grand Rounds is a tech-driven healthcare company dedicated to raising the standard of healthcare for everyone, everywhere. By harnessing the power of technology, we connect nearly 6 million members to top-rated doctors and data-driven insights to make better informed healthcare decisions. Driven by premier thought leaders in patient care, technology, and business since 2011, our team of 800+ proudly serves Walmart, Costco, Salesforce, and over 140 of America’s top employers as a free employee benefit. Chosen as a 2019 Best Place to Work by Glassdoor and a UCSF Digital Health Award winner for Employer Wellness, Grand Rounds thrives at the forefront of technology-driven healthcare innovation.

About the role

Data is critical to everything we do at Grand Rounds. We use data to understand unsolved health care problems like measuring physician quality, modeling patient risk, and quantifying clinical outcomes. However, we also use data to understand our customers and their patient populations, how effectively and efficiently our care teams are delivering our services, and also communicate the value we deliver to our members and customers. To generate these insights, we need to capture data from many different sources, internal and external, make the data actionable, and deliver the tools that allow teams to generate insights from the data. We are looking for a Product Manager who can dive into data, understand what story the data tells, work with teams to best provide them access to the data, and make the data actionable for decision making and impact.

As a Product Manager, you will collaborate with multiple internal teams, including our care operations, data engineering, and data science teams. Your team will build and own the systems that enable end-to-end data pipelines that take data from all different types of sources from event streaming to warehousing to BI. The value of Grand Rounds to members and customers will be communicated through the data and the representations of the data you make available. 

Responsibilities

• Work with cross functionally with subject matter experts to understand their operations and business needs to determine what decisions can be better made through data insights 
• Understand data needs across the organization and prioritize a roadmap that provides access to the data elements that provide the highest value to the entire organization
• Evangelize the value of insights and analytics to drive adoption of our data sets and tools with internal stakeholders
• Drive product requirements definition, product planning, product design, and testing of new features
• Evaluate current product performance and identify opportunities for improvement 
• Develop a deep understanding of how users are using Grand Rounds products and how patients leverage the healthcare system generally (with or without Grand Rounds)

Qualifications

• Experience as a Product Manager
• 3+ years experience working with engineering, design and research teams developing software products and technologies
• A track record of delivering highly collaborative projects that include cross-functional teams
• Excellent analytical ability and strategic intuition
• Ability to lead both quantitative and qualitative research projects
• Self-starter, who can work independently and proactively to resolve issues
• Proven ability to handle ambiguity
• Excellent written and oral interpersonal skills
• Good knowledge of relational databases and skill with SQL and Python or another programming language

Preferred Candidates Have

• Experience working with healthcare data (medical records, claims, eligibility, etc.)
• Experience being part of teams building, delivering and supporting large-scale, complex, high availability products
• BA/BS in computer science or experience as a software engineer
• Bonus points for experience with HL7/ FHIR

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Grand Rounds is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.