Product Manager, Growth at Wish

| San Francisco | Remote
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Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

The Wish Local growth team is continuously trying to increase product assortment and improve store network. We’re looking for a Product Manager to drive the strategy and implementation of many large-scale, cross-functional growth initiatives. Whether it be optimizing awareness of our features and incentives, building trust within the signup flow, or improving new seller onboarding & education, you will have the opportunity to impact our business on a global scale. This role is ideal for someone who enjoys taking ownership and building features at all levels of the stack. 

In this role, you will lead the store Acquisition team ensuring the best stores and sellers are added to our network. You have a strategic and analytical approach, to understand, advocate and articulate why a store or location is ideal for acquisition and approval. You will partner with cross-functional teams to understand the market and propose the best partners for our growing network. You will manage relationships with the best partner chains across the world, representing the Wish Local program and evangelizing our program among the seller community. You have flexibility in relationship building and a good understanding of omnichannel business models. 

What you'll be doing:

  • The role will focus on user growth but also will make deep contributions to improve the user experience, onboarding, customer success, and engagement. The individual must apply creativity and analysis in building tests, defining metrics, drawing insights and recommending investments.

  • Be bold! Create new experiences that fundamentally transform how users discover, onboard, and become part of the Wish network. 

  • Be scrappy - launch MVPs and iterate quickly based on learnings

  • Define and execute a growth strategy for the business with focus on launch and expansion of initiatives in new markets.

  • Develop the frameworks, infrastructure, methodology, metrics, tools, and plans to execute effective and insightful growth initiatives across the marketing funnel, through different channels, user segments and product verticals.

  • Through continual experimentation and insights, define ‘playbook’ strategies to launch new markets, scale existing markets that optimizes key metrics (e.g., CAC, Churn, LTV).

  • Optimize mix of marketing investment across referrals, SEM, SEO, social media, email, mobile, display, Facebook ads, product marketing, app store optimization, etc.

  • Define and analyze key success metrics that measure the value and success of your product

Qualifications

  • Bachelor’s degree or higher 

  • 3+ years of experience in product management 

  • 2+ years of experience in growth product management 

  • Track record of launching products at scale with a demonstrable positive impact to the business

  • Experience running A/B tests, evaluating results, and leading post-launch optimizations 

  • Strong quantitative analysis skills and a data-driven approach to problem solving

  • Not afraid to roll up your sleeves to analyze data hands-on in SQL

  • Solution oriented, highly-motivated and proactive self-starter 

  • Positive can-do attitude towards tackling problems, doing what’s necessary to get the job done

Preferred Qualifications:

  • Experience at an e-commerce or digital marketplace company

  • Experience in growth and user acquisition

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

An Insider's view of Wish

How do you collaborate with other teams in the company?

We do a lot of cross-functional work with other teams to create promotions, campaigns, articles, social media content, videos, and more. We also provide regional insights to stakeholders and exchange ideas to help grow each market. I love looking back and seeing how much my role has evolved since I started working at Wish!

Tania

Localization Manager, Spanish

How has your career grown since starting at the company?

My goal coming out of university was to learn how to scale the infrastructure of a growing company. Larger tech companies have mostly solved these scalability problems and Wish gave me the opportunity to solve tough problems hands on. Wish is now handling 100x the traffic since I joined and I'm still learning new things everyday.

Vitaliy

Manager, Software Engineering

What are Wish Perks + Benefits

Wish Benefits Overview

Here at Wish, one of our top priorities is to maintain the health and well-being of our employees and their families. To achieve this goal, Wish covers 100% of insurance premiums for full-time employees and their dependents. And that's not all! In addition to our amazing benefits, we proudly offer many perks like fitness reimbursement, flexible work hours, generous paid time off, Wish cash, an ESPP program and many more...

Culture
Partners with Nonprofits
Wish proudly partners with Black Girls Code, University of Waterloo WiCS and Women Who Code through volunteering and hosting events.
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Diversity Employee Resource Groups
Our Wish Employee Resource Groups, or WERGs as we call them, are employee-led organizations that help build awareness, educate and drive inclusivity.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wish covers 100% of medical, dental & vision monthly premium costs for employees and their dependents.
Life Insurance
Pet Insurance
Wellness Programs
Wish offers a fitness allowance.
Mental Health Benefits
Employee Assistance Plan - Up to 5 in-person visits with a trained professional, per issue. Additional online benefits include legal, financial, childcare, and parental leave resources.
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Fitness Subsidies
Wish offers a fitness allowance.
Home Office Stipend for Remote Employees
New! All full time employees are eligible to receive a monthly work from home stipend.
Professional Development Benefits
Job Training & Conferences
Wish offers "Wish for Leaders" management training program as well as other Learning & Development workshops.
Promote from within
Mentorship program
Continuing Education stipend
Wish offers up to $500 per year for job related professional development activities.
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