WHO WE ARE

Postmates enables anyone to have just about anything on-demand. We pioneered the on-demand space and currently serve 3500+ cities with a fleet of more than 350,000 Postmates and the largest network of merchants in the US. We’re changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn’t just an app, it’s a way of life and a part of pop culture. We are the O.G. of on-demand and we’ve given people a new superpower — the ability to Postmate anything from anywhere. We’re building a movement to make Postmates a verb: Postmate it.

WHAT WE DO

The Merchant App is used on Android tablets at tens of thousands of stores around the country, providing a seamless order management experience to our merchants. As the Merchant App Product Manager on our Partner Operations team, you’ll work with a team of engineers, analysts and designers to build a best-in-class experience for sellers, drive top line revenue, and enable meaningful cost savings for Postmates. You’ll showcase your skill set in product management and mobile UX/UI to evolve the single largest ordering platform for the company.

Whether you're enabling new touchpoints between sellers, buyers, and the fleet or integrating our products into seller workflows via points-of-sale, kitchen display systems, or printers, you'll have the opportunity to help Postmates build better products and more importantly, help our merchants grow their business. Every day you will learn. We love learning, and we expect that you will learn new things--and teach new things to the people around you--as we build out the Postmates ordering platform.

YOUR RESPONSIBILITIES

• Drive product vision and direction for the Merchant App and help shape the future of the industry as the company grows
• Collaborate with business leaders to make large-scale decisions that impact tens of thousands of Postmates, tens of thousands of partners, and the millions of customers they serve
• Drive new feature development from start to finish by working with a cross-functional team of engineering, design, operations, and marketing
• Establish, track, and measure success metrics after launch and consistently utilize behavior data in making key product decisions
• Synthesize feedback from internal stakeholders, app users, and market research to optimize the user experience 
• Deliver results by setting goals, priorities, and processes that align PMs and engineers across your team and the organization

OUR REQUIREMENTS

• You have 3+ years of professional experience, including 2+ years building and delivering highly successful products
• You are a leader. You can motivate your teammates to build amazing products. You’re great at making tough decisions in a sea of ambiguity
• You are an analytical and a strategic thinker -- data is more than just numbers to you and you can connect the dots to understand business impact.
• Great product intuition—you have a creative mind, an understanding of what makes a user experience good or bad, and a strong instinct for what people want or need. You think about your customer first.
• You are a strong communicator. Explaining complex technical concepts to other product managers, engineers, senior leaders, and external partners is no problem for you.
• Bachelor's degree or equivalent work experience required.

OUR PREFERRED QUALIFICATIONS

• A Master’s degree (or higher) in a technical or quantitative field
• A software engineering background
• Experience with analytical tools -- SQL, Python, etc
• Experience with building mobile products
• Interest and excitement in the on-demand delivery industry

YOUR BENEFITS

Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with: 

• Competitive salary and generous stock option plan.
• Access to the Postmates 401(k) plan.
• 100% coverage for employees medical, dental, and vision insurance.
• 95% coverage for dependents medical, dental, and vision insurance.
• Pre-tax Flexible Spending Account (FSA) for qualified out-of-pocket health care costs.
• Flexible time off policy under which Postmates will not limit paid time off for vacations or to handle personal affairs. (Salaried US Employees)
• 16 days paid time off and 7 days paid sick leave (Hourly US Employees; amount of paid sick leave depends on state).
• 3 days paid time to volunteer through CivicLabs and positively impact the communities we serve.
• Generous parental leave including flexible transition plans, Postmates meal credit, and subsidized access to the Milk Store, Urban Sitter, and Concern.
• Free and confidential counseling resources through an Employee Assistance Program.
• Pre-tax Commuter Benefits for parking or transit fees.
• A free subscription to Postmates Unlimited.
• Catered lunches, open snack bar, and subsidized Postmates Pickup meals.