Product Manager - Merchant Payments at Wish

| San Francisco | Remote
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Company Description

Founded in 2010 and headquartered in San Francisco, Wish has quickly grown to be one of the largest ecommerce companies in the world. Hundreds of millions of people from 100+ countries rely on Wish every day to buy affordable goods. We are the leading mobile commerce platform in Europe and emerging markets with a presence around the world!

The Marketplace & Logistics team is the entry point for millions of merchants from all over the world who interact and sell through our platform. We deliver on many large scale initiatives which include integration, payment processing, logistics and fulfillment, and tracking to name a few. Whether it be delivering a platform to onboard new merchants in new geographies, improving our returns process, or scaling our logistics practice to process more than 3 million transactions per day, you will be able to impact the business on a global scale.

Job Description

We are looking for Product Managers to help define and build the future of Wish’s Marketplace platform. You will own one or more of the following components: Wish Express Program, Payments, Orders, Merchant Success, Policies, and Defense. 

This includes owning the product strategy for and the implementation of features that enable Wish’s 500,000+ merchants to sell and ship products to 100M+ customers worldwide. This role is ideal for someone who enjoys taking ownership and building features at all levels of the stack. You will be embedded within our Engineering teams to deliver impactful initiatives that continue to grow globally!

  • Define roadmap and strategy for growing Merchant Payments platform and business

  • Partner and integrate with 3rd party payment service providers

  • Design and implement risk and policy systems so that merchants are empowered to receive timely payments while minimizing financial risk to Wish

  • Gather business and technical requirements for new feature ideas, write specs, and work closely with Engineering to implement

  • Manage cross-functional collaboration between Finance, Engineering, Business Development, and Legal

  • Identify and execute on new business opportunities for the payments platform

  • Drive data monitoring and analysis to identify areas for improvement

  • Perform user research to ensure our products and features solve customer pain points

Qualifications

  • Bachelor's degree and 3+ years of product management experience

  • Interest in or experience with marketplaces, fintech, payments

  • Self-motivated, self-directed, and able to thrive in a fast-paced environment

  • Strong analytical ability

  • Strong attention to detail with excellent organizational skills

  • Excellent communication skills and the ability to align stakeholders at all levels

  • Curiosity and desire to learn

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

An Insider's view of Wish

How do you collaborate with other teams in the company?

As a Content Marketing Manager at Wish, I collaborate with multiple teams to create innovative, informative, and unique stories about Wish and our employees. As a writer, being able to discuss ideas with other teams allows me to publish original and authentic content.

Leah

Content Marketing Manager

How has your career grown since starting at the company?

My goal coming out of university was to learn how to scale the infrastructure of a growing company. Larger tech companies have mostly solved these scalability problems and Wish gave me the opportunity to solve tough problems hands on. Wish is now handling 100x the traffic since I joined and I'm still learning new things everyday.

Vitaliy

Manager, Software Engineering

What are Wish Perks + Benefits

Wish Benefits Overview

Here at Wish, one of our top priorities is to maintain the health and well-being of our employees and their families. To achieve this goal, Wish covers 100% of insurance premiums for full-time employees and their dependents. And that's not all! In addition to our amazing benefits, we proudly offer many perks like fitness reimbursement, flexible work hours, generous paid time off, Wish cash, an ESPP program and many more...

Culture
Partners with Nonprofits
Wish proudly partners with Black Girls Code, University of Waterloo WiCS and Women Who Code through volunteering and hosting events.
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Diversity Employee Resource Groups
Our Wish Employee Resource Groups, or WERGs as we call them, are employee-led organizations that help build awareness, educate and drive inclusivity.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wish covers 100% of medical, dental & vision monthly premium costs for employees and their dependents.
Life Insurance
Pet Insurance
Wellness Programs
Wish offers a fitness allowance.
Mental Health Benefits
Employee Assistance Plan - Up to 5 in-person visits with a trained professional, per issue. Additional online benefits include legal, financial, childcare, and parental leave resources.
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Fitness Subsidies
Wish offers a fitness allowance.
Home Office Stipend for Remote Employees
New! All full time employees are eligible to receive a monthly work from home stipend.
Professional Development Benefits
Job Training & Conferences
Wish offers "Wish for Leaders" management training program as well as other Learning & Development workshops.
Promote from within
Mentorship program
Continuing Education stipend
Wish offers up to $500 per year for job related professional development activities.
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