Product Manager - Merchant Payments
Company Description
Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.
We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.
Job Description
We are looking for Product Managers to help define and build the future of Wish’s Marketplace platform. You will own one or more of the following components: Wish Express Program, Payments, Orders, Merchant Success, Policies, and Defense.
This includes owning the product strategy for and the implementation of features that enable Wish’s 500,000+ merchants to sell and ship products to 100M+ customers worldwide. This role is ideal for someone who enjoys taking ownership and building features at all levels of the stack. You will be embedded within our Engineering teams to deliver impactful initiatives that continue to grow globally!
What you'll be doing:
- Define roadmap and strategy for growing Merchant Payments platform and business
- Partner and integrate with 3rd party payment service providers
- Design and implement risk and policy systems so that merchants are empowered to receive timely payments while minimizing financial risk to Wish
- Gather business and technical requirements for new feature ideas, write specs, and work closely with Engineering to implement
- Manage cross-functional collaboration between Finance, Engineering, Business Development, and Legal
- Identify and execute on new business opportunities for the payments platform
- Drive data monitoring and analysis to identify areas for improvement
- Perform user research to ensure our products and features solve customer pain points
Qualifications
- Bachelor's degree and 3+ years of product management experience
- Interest in or experience with marketplaces, fintech, payments
- Self-motivated, self-directed, and able to thrive in a fast-paced environment
- Strong analytical ability
- Strong attention to detail with excellent organizational skills
- Excellent communication skills and the ability to align stakeholders at all levels
- Curiosity and desire to learn
Additional Information
Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Individuals applying for positions at Wish, including California residents, can see our privacy policy here.