Product Manager, Payments at Wish

| San Francisco
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Wish is the leading mobile commerce platform in North America and Europe. Our mission is to bring a high selection of affordable goods to everyone across the globe. With over 300 million users across the world, Wish is defining and building the future of mobile shopping.
Wish is looking to hire a Product Manager for payments. As the Product Manager for Payments, you will work closely alongside engineering, design, data science, finance and risk to define and manage product features that provide our customers with the best checkout experience. Using your product expertise and analytical insights, you will drive the next generation of Payments features at Wish, including improving checkout conversion, integrating with new payment methods and using payments as a way to drive user growth and retention.
Our team is small and nimble. We cultivate an environment for smart, driven innovators to thrive.
#LI-BD1

What you'll Do:

  • Define product strategy, roadmap, requirements, oversee execution and own experiment analysis for some of the high impact checkout & payments initiatives
  • Optimize conversion of the check out funnel and actively leverage payments as a key differentiator to drive unique buyers, revenue and retention
  • Collaborate with internal stakeholders like finance, legal, buyer risk, customer support, marketplace, logistics and regional managers to understand and prioritize their needs
  • Collaborate with product engineering, design, data science, and operations to deliver impactful results to support business growth and manage tradeoffs
  • Work with third-parties like PSPs, fraud prevention, and other payment-related services to build reliable and valuable integrations to support the business goals
  • Define and analyze key success metrics that measure the value and success of your products
  • Be intensely data driven in prioritizing and evaluating the results of all work
  • Be bold! Develop insights using data and research to create new experiences that fundamentally transform how users interact and shop on Wish

Who you are:

  • Bachelor’s degree or higher required
  • 3+ years of experience in product management in a consumer facing environment. Experience with payments, check out flows and familiarity with financial regulations big plus.
  • Strong quantitative analysis skills and a data driven approach to problem solving
  • Experience running A/B tests at scale
  • Not afraid to roll up sleeves to analyze data hands on in SQL/Python/R environment
  • You have a passionate can do attitude. Not afraid to try, learn, and improve, ability to work in a fast paced team environment.
  • Solution oriented, highly-motivated and proactive self-starter
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities
  • Experience launching products at scale that have had a demonstrable positive impact to the business

Nice to have:

  • Experience working at a startup
  • Experience working at an E-commerce, digital marketplace or a payments company

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

An Insider's view of Wish

How do you collaborate with other teams in the company?

As a designer at Wish, we primarily work cross-functionally with product managers and engineers to deliver creative solutions. However, it’s also important to include other teams to get better feedback and perspective. For example, I work with our customer support teams to gather user feedback and apply that directly to my design solutions.

Lorna

Product Design Lead

How has your career grown since starting at the company?

My goal coming out of university was to learn how to scale the infrastructure of a growing company. Larger tech companies have mostly solved these scalability problems and Wish gave me the opportunity to solve tough problems hands on. Wish is now handling 100x the traffic since I joined and I'm still learning new things everyday.

Vitaliy

Manager, Software Engineering

What are Wish Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wish covers 100% of medical, dental & vision monthly premium costs for employees and their dependents.
Life Insurance
Pet Insurance
Wellness Programs
Wish offers a fitness allowance.
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Shuffle Board.
Stocked Kitchen
Fitness Subsidies
Wish offers a fitness allowance.
Professional Development Benefits
Job Training & Conferences
Wish offers "Wish for Leaders" management training program as well as other Learning & Development workshops.
Promote from within
Mentorship program
Continuing Education stipend
Wish offers up to $500 per year for job related professional development activities.
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