Product Operations Specialist (Multiple Locations)

| Peninsula | Remote | Hybrid
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**Considering candidates in Bay Area, Santa Barbara, and US based remote only**

We are seeking a Product Operations Specialist who will be responsible for executing our product strategies for our core Achievements product (myachievement.com). As part of our Product Operations team, this candidate will work with a wide range of cross-functional stakeholders to ensure successful program deliveries. Ideal candidates may have experience working as a Technical Project Manager or Clinical Business Analyst, have experience in an agile software development environment, and are eager and motivated to work in a fast-paced, highly fluid environment.

RESPONSIBILITIES:

  • Work with our Product Management, Program Management, and Participant Engagement teams to determine the timelines and mechanism by which projects will be delivered (e.g. updates to implementation roadmap, client specific configurations, Software Development Life Cycle, etc.)
  • Work with cross-functional teams to operationalize the configuration and customization for the Achievement product to support incoming projects and studies
  • Work with Engineering, Product Management & QA to planning and coordinate internal testing efforts to ensure the products meets the intended behavior
  • Triage and manage the resolution of issues that arise during project execution
  • Liaise between Engineering and Project Managers during the build lifecycle of software changes to ensure stated timelines are being met
  • Address customer needs & product user issues via creative workarounds using internal configuration tools
  • Coordinate with Product Management, Marketing, and Content to plan upcoming product launches and implement engaging Achievement programs that boost awareness of evidence-based health practices and encourage people to take healthy actions

QUALIFICATIONS 

Minimum Qualifications: 

  • Undergraduate university degree
  • 5+ years of professional work experience
  • Experience working with agile software development methodologies and tools (e.g. Jira)
  • High degree of intellectual curiosity and attention to detail
  • Excellent written and verbal communication skills
  • Experience analyzing, defining, and overseeing requirements for complex interconnected applications, programs, and/or integrations
  • Ability to work in a team-oriented work culture, providing back-up and support to team members
  • A passion for delivering an excellent experience for users
  • Establishing/maintaining effective work relationships with co-workers within and across functional areas
  • Strong desire to bring clarity and definition to ambiguous requirements in a fast-paced environment

Preferred Qualifications: 

  • Working knowledge of Pharma Development or Med Tech
  • Experience as a Solution/System/Business Analyst in software
  • Experience with regulatory needs and SDLC
  • Familiarity with big data technologies (e.g. Apache Spark; AWS products such as S3, EMR, Kinesis), data integration methods (e.g. sFTP, APIs), and analytics tools (e.g. R, SQL, Jupyter Notebooks)

ABOUT EVIDATION

Evidation measures health in everyday life and enables anyone to participate in groundbreaking research and health programs. Built upon a foundation of user privacy and control over permissioned health data, Evidation's Achievement platform is trusted by millions of individuals—generating data with unprecedented speed, scale, and rigor. We partner with leading healthcare companies to understand health and disease outside the clinic walls. Guided by our mission to enable and empower everyone to participate in better health outcomes, Evidation is working to bring people individualized, proactive, and accessible healthcare—faster.

OUR VALUES

  • Put individuals first
  • Challenge each other and state your good intent
  • Go fast while maintaining quality and integrity
  • Work to win together

OUR BENEFITS & PERKS

  • Competitive salary + performance bonus + equity
  • Medical, dental, and vision benefits with generous company contribution
  • Company-provided life and disability insurance
  • 401(k) with company contribution
  • Wellness and wearable device reimbursements, mental health benefits, wellness programs
  • Employee advisory committee focused around diversity, equity, inclusion, and belongingness
  • Distributed teams and flexible work hours
  • Take time when you need it: 13 paid company holidays + flexible time off
  • Paid parental leave
  • Mobile phone, home internet, and home office furniture reimbursements
  • Apple laptop and your choice of monitor + noise cancelling headphones
  • LinkedIn Learning and other professional growth opportunities

EVIDATION HEALTH VALUES DIVERSITY AND IS COMMITTED TO EQUAL OPPORTUNITY FOR ALL PERSONS WITHOUT REGARD TO RACE, COLOR, CREED, RELIGION, MARITAL STATUS, AGE, NATIONAL ORIGIN OR ANCESTRY, POLITICAL ACTIVITY OR AFFILIATION, PHYSICAL OR MENTAL DISABILITY, MEDICAL CONDITION INCLUDING GENETIC CHARACTERISTICS, MARITAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, SEX OR GENDER.

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Technology we use

  • Engineering
  • People Operations
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • KubernetesFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TerraformFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

We collaborate as a distributed team that spans across 29 states and 4 countries, including the option to work out of our office in San Mateo.

What are Evidation Perks + Benefits

Evidation Benefits Overview

We offer a comprehensive set of benefits and perks designed to enhance your employee experience.

Culture
Volunteer in local community
Open door policy
OKR operational model
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Evidation values a diversity-first approach to hiring with a goal of attracting qualified under-represented minority and female candidates and fostering a culture of belongingness and inclusion.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
We offer access to LifeWorks EAP services, in addition to mental health services provided through our medical insurance plans.
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Evidation offers a $300 annual wellness allowance and a one-time $150 reimbursement for a wearable device.
Home-office stipend for remote employees
Evidation offers all employees a $50 monthly reimbursement for mobile and phone home internet and a one-time $350 home office reimbursement.
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

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