Senior Enterprise Product Manager
We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 73 million accounts in more than 100 countries.
Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.
Ready to #LiveCrypto? Who you are:
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
Our growing Enterprise Applications team is looking for an experienced Senior Enterprise Product Manager (supporting our Product organization) who is passionate about transforming technology into critical business value. You will synthesize a product vision into key technical decisions and partner daily with PMs and other stakeholders in our Product, Engineering & Design org to buy, build, launch, and scale internal platforms and processes. You have solid working product, design and technical skills to build and deliver simple and intuitive products. You possess the versatility to understand your stakeholder challenges and translate these into technical requirements for the engineering team. You will work with cross functional partners across a wide variety of teams at Coinbase (Product, engineering & design, Compliance, Security, Legal, Customer Experience,, etc.) to focus on delivering value for internal partners and Coinbase customers. You will report to a Group Product Manager on a team of PMs working across the CX and Product business units within our broader Enterprise Applications and Architecture team.
What you’ll be doing (ie. job duties):
- Proactively builds relationships with key business stakeholders to understand business strategy including outreach to new stakeholders
- Manage ideation, business cases, demand and roadmaps for: Product stakeholders (with key downstream dependencies on our internal systems)
- Ensure the ‘What’ and ‘Why’ of every project or feature is clearly defined, documented and communicated to engineering partners.
- Map business KPIs and assists in business process documentation
- Accountable for Internal Customer personas and Internal Customer Journey
- Build an expert understanding of the customer journey for your stakeholders (both process and systems) and identify key pain points or areas of opportunity.
- Develop, draft, and spearhead complex workflows
- Create and articulate vision for product development to support our internal customers
- Effectively communicate with all levels of staff, including executive level stakeholders
- Recommend build, buy, or partner for key capabilities required to deliver solutions
- Ensure Engineering teams have 4-6 weeks worth of refined backlog
- Document non-functional requirements (Automation, CI/CD, Security)
- Work within and plan against a defined release schedule
- Identify and resolve inefficiencies in PM tools, process and workflows
- Recommend new methods for efficiency to support our key business partners
- Conduct Demos to business users of capabilities completed
- Run User Acceptance Testing and Sign-off on behalf of the business, as needed
- Plan and coordinate across multiple engineering teams
- Spearhead change management activities to drive successful adoption of capabilities
- Define and analyze metrics and KPIs that mature the Product Management function
What we look for in you (ie. job requirements):
- BA/BS in Engineering, Computer Sciences, or Business Administration desired
- 5+ years experience, preferably in business applications development or product management for internal products
- Experience working across large, complex, cross-functional business units (Product & Engineering, Compliance, Legal, Sales, Customer Support)
- Strong prioritization methods with communication (written and verbal) skills to navigate tough trade off discussions
- Background working within an Agile environment and using Jira
- Experience with non-functional requirements (Automation, CI/CD, Security)
- Experience with vendor management and third party software implementations
Nice to haves:
- Hands-on Experience with implementing or managing Salesforce environments (Sales + Service Cloud)
- Salesforce certifications
- Experience working with financial institutions and entities
Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado, is $161,500 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
ID: P33686
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
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