Senior Product Manager, Enterprise Integration Platform
OVERVIEW
Every year, people across the world spend nearly one trillion dollars on groceries. Groceries are a vital part of our lives, but shopping for them hasn’t fundamentally changed since the first supermarket opened 100 years ago.
Food is sustenance, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.
The Instacart Product Team is dedicated to making grocery shopping effortless for everyone. By helping take care of the shopping, we help people get great food and give them back time so they can do what matters most to them. We’re finding solutions to large-scale challenges that will forever change the way people feed themselves and their loved ones.
We're building a team of incredibly talented product leaders to define and execute on our vision of being the world leader in online grocery. You'll work among star engineers, designers, data scientists, and operators in a fast-growing environment. The role demands a mix of principled thinking, well-honed product sense, and technical depth.
ABOUT THE JOB
Instacart powers the eCommerce experience of hundreds of retailers with a huge variety of scale, sophistication and resources. They all rely on our platforms to manage their rich multi-channel shopping experiences. They merchandise around holidays, market to their customers and promote new products. All of it must be measured and sequenced. Retailers have built up expertise on how to do this well over decades but in many cases their tools haven’t evolved much - spreadsheets and email predominate.
In this role, you will work with retailers’ developer teams to understand needs and pain points, and provide a consistently robust and high quality experience. For example you will:
- Own the tools for developers to create and manage integrations with Instacart, including setup, monitoring, troubleshooting, and high-quality documentation.
- Design testing frameworks so that partners can safely experiment in a realistic environment, without risk to our production systems.
- Build systems for ensuring that internal changes do not negatively impact retailer integrations, while enabling us to roll out our best available solutions to them as quickly as possible.
- You will also act as an internal evangelist to other teams, and help them increase their impact by exposing their features to external audiences.
ABOUT YOU
- A minimum of 4+ years in Product Management at a technology company
- Experience working with retailer or enterprise partners
- Experience designing developer APIs or other technical integrations
- Superior data and analytical skills including the ability to define and decompose relevant metrics and to directly perform data analysis in SQL or similar
- Experience as a user of technical products is a plus
- Deep intuition and strong passion for developing great user experiences
- Ability to develop strong roadmaps and strategic plans as well as to provide execution details through product specifications
- Strong communication skills with the ability to collaborate & communicate with a wide range of team members from every function and at every level
- Bachelor's or advanced degree, ideally in a technical or quantitative discipline. MBA a plus.