Senior Product Manager - Integrations

| San Francisco
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Who We Are:

Sendoso is where you go to build something bigger than yourself. We’re a San Francisco-based Series B company with $54M in venture capital, more than 700+ customers and 15,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 

One of LinkedIn’s Top Startups for 2020, ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.

And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place. 

About Your Role: 

In this role you will be responsible for Sendoso’s product integrations and API offerings. You will maintain and enhance our existing integrations while building new integrations into Sales, Marketing, CX, HR, and Single sign-on (SSO) applications. Furthermore, you will collaborate with other product managers to extend the sending user experience into integrated platforms. Lastly, you will enhance our API and help maintain our developer portal. This role reports to the Director of Product, Platform.

Who You Are:

  • Passionate about enabling builders to build software
  • Empathetic with users and motivated to solve their biggest problems
  • Obsessed with creating clarity out of ambiguity
  • An analytical problem solver, driven by data
  • A proactive team player who can work across domains to complete projects

What You’ll Work On:

  • Work directly with customers and executives to define a roadmap for Integrations
  • Translate the upcoming product roadmap into clear requirements
  • Collaborate with design, partnership and engineering teams to execute on the roadmap
  • Coordinate with CX and Marketing to launch new features, monitor their adoption and iterate on customer feedback and data insights
  • Work closely with our Chief Alliances Officer and partnerships team 

Experience:

  • 4+ years of technical product management experience
  • Delivered integrations with numerous SaaS applications
  • Produced clear and concise product roadmaps and requirement specifications
  • Driven results through cross-functional collaboration - design, engineering, marketing, partnerships, and creative teams
  • Defined and measured success of features launched to optimize revenue and conversion

Bonus Points If You Have...

  • A background in designing or working with APIs and other developer-facing products that focus on Sales, Marketing or CX
  • Experience building and nurturing communities of developers
  • Built or maintained a Salesforce AppExchange app

What You’ll Love:

  • We're currently working from home due to Covid-19 and the following don't apply until we're safely back in the office: Vacation Bonuses, Catered Lunch & Breakfast, Team Outings (in person), Dog Friendly Offices, Collaborative Office Space, ClassPass, and Stocked Kitchen
  • Comprehensive Medical Plans plans - we've got you covered
  • Take-What-You-Need Time Off
  • Vacation Bonuses 2X/Year
  • 401K Plan
  • FSA Plan 
  • Volunteer Time Off 
  • Birthday Time Off
  • Catered Lunch & Breakfasts 
  • Team Outings
  • Dog-Friendly Offices
  • Collaborative Office Space
  • ClassPass Membership Program 
  • Fully-Stocked Kitchen 

Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

In the heart of FiDi, Sendoso HQ is an 8 min walk from both Montgomery and Embarcadero stations, with plenty of trendy restaurants, bars, shops and parks nearby.

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