Senior Product Manager, New Verticals at Instacart

| San Francisco
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OVERVIEW

Every few years, a company appears that transforms an industry. Instacart has the chance to be one of those companies, and you could be one of the early people that shape Instacart and help us change the way people shop.

In a few short years we've launched same-day delivery in nearly 100 major US markets, provided flexible work to hundreds of thousands of Personal Shoppers on our platform, and have sold and delivered billions in grocery products.   

The Instacart Product Team is dedicated to making grocery shopping effortless for everyone. By helping take care of the shopping, we help people get great food and give them back time so they can do what matters most to them. We’re finding solutions to large-scale challenges that will forever change the way people feed themselves and their loved ones.

A Product Leader at Instacart has a mix of principled thinking, well-honed product sense, and technical depth. They are ultimately responsible for owning the product and leading a cross-functional team to take ideas and iteratively, bring them to life. We’d like you to have a customer-first mindset and demonstrate experience in delivering impactful products and features that are heavily informed by data as well as user research.

ABOUT THE JOB

Instacart wants to create a world where everyone has access to the food they love and more time to enjoy it together. We believe that giving people time back means not only helping them with their weekly grocery run, but making it possible to get additional items delivered in 2 hours as well. We’ve helped our customers by expanding from groceries into alcohol and prescription medications. This role is all about helping us define what categories are next and evolving the Instacart product to support new verticals.

  • You will help set the strategy for which verticals Instacart should bring on to the platform.
  • You will help build the roadmap for how we will move from grocery delivery today to anything delivery tomorrow. 
  • You will lead, navigate and collaborate with cross-functional and cross-geographical teams, including engineering, product, design, operations, marketing to bring this roadmap to life.
  • You will end up touching all parts of the Instacart product and working closely with external partners.
  • You solve problems from first principles.  You’re excited about solving complex and sometimes ambiguous problems and look at new and novel solutions that go beyond “this is how it’s been one” thinking.
  • You have ability to operate at both at 10,000 foot level and ground level.  You don’t hesitate to get into the weeds and operate at that level level of detail, but you’re comfortable defining long-term strategy and help inspire teams.
  • You embrace ambiguity and relish learn, driving and working in an agile start-up environment.
  • You are very analytical and use data to help drive calculated risk.
  • You enjoy and success in high-performing cultures and understand how to tackle different vertical challenges.

ABOUT YOU

  • A minimum of 5+ years in Product Management at a technology company with completion of full product lifecycle (inception / concept to GTM)
  • Bachelor's degree, ideally in a technical or quantitative discipline. 
  • Excellent written and verbal communication skills; with the ability to present complex technical information in a clear and concise manner to a variety of audiences
  • Superior data and analytical skills including the ability to define and decompose relevant metrics and to directly perform data analysis in SQL or similar
  • Deep intuition and strong passion for developing great user experiences
  • Ability to develop strong roadmaps and strategic plans as well as to provide execution details through product specifications
  • Experience developing and maintaining close alignment with cross-functional teams across business development, engineering, design and product
  • Entrepreneurial experience a plus
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • GoLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases

Location

Instacart SF (our HQ) is located in the Embarcadero district—a major transit hub with views of the Ferry Building, Treasure Island, and more.

An Insider's view of Instacart

What’s the vibe like in the office?

Family—its what I think of when someone asks me about the Instacart Finance team. It is ACCR-UAL world out there but all of us have each other’s back!

Sachin

Payroll Manager

What does your typical day look like?

Our team is hyper-focused on delivering value to our enterprise customers. We are shaking up the grocery industry and every day brings a new challenge. There's never a dull moment on the technical delivery team!

Nicola

Technical Project Manager

How has your career grown since starting at the company?

Instacart has given me the opportunity to grow my career significantly over the last 5 years. I started as an In-store shopper, became a Shift Lead, was promoted to Site Manager. Eventually, I transitioned into a new role on my current team at HQ and am expanding my coding skills with Carrot University, our internal coding bootcamp.

Annabel

Shopper Community Lead, Field Operations

How do your team's ideas influence the company's direction?

"I love being a part of the Care team because we genuinely care about the customers that use our platform and our employees who work hard to ensure a great experience. I get to play an integral role in helping us turn our Care vision into reality."

Kiha

Human Resources Director, Care

What are some things you learned at the company?

As a large company that is growing quickly, there is still a huge appetite for trying new things; in fact, it's the expectation. There is no 'cookie-cutter' approach.

Tonci

Senior Technical Recruiter

What are Instacart Perks + Benefits

Instacart Benefits Overview

Health & Wellbeing
At Instacart we offer generous employer contributions to healthcare for comprehensive medical, dental, vision and mental health. From flu-shot clinics to “take what you need” time off, we provide a holistic approach to supporting our employees' physical and emotional well being.

Family
We believe in supporting every parent within the Instacart family. Paid parental leave, a grocery credit, and sweet baby swag are offered to new parents. We aim to support parents returning to work with on-site Mother’s Rooms, our Parents @ ERG, and events like Bring Your Child to Work Day.

Food
We donut take food (or food puns) lightly at here Instacart. From giving all employees a free Instacart Express membership to celebrating milestones and cultural heritage months with food, to hosting a monthly AMA with our CEO called "the Scoop" (featuring scoops of ice cream), food is baked into our daily lives.

Culture
Partners with Nonprofits
Feeding America
Friends outside of work
Eat lunch together
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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