Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.
We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.Job Description
We are looking for a product manager on the Buyer Risk team who is passionate about working with cross-functional teams to design and implement strategies leveraging data and other fraud detection tools to stop fraudsters from their attack. As a product manager, your work will make Wish safer for millions of customers to shop.
What you'll be doing:
Drive the product strategy and requirement for payment risk and fraud squad
Lead the ideation, research, design, development, and launch of products that keep our customers’ transactions safe from fraud and reduce Wish’s risk exposure
Define clear vision and strategy and support the cross-functional team in understanding customer pain points and, develop strong roadmaps, and executing on them
Create goals for the squad, drive product development with a world-class team of engineers, data scientists, designers to deliver impact for our customers and business.
User data and metrics to inform your strategy and success criteria
Work closely with data, engineering, research, design, finance, compliance, operations, and executive teams to launch new features and products while improving existing ones.
Communicate and report overall status, primary metrics, essential fraud issues, and solution plans and readiness timelines to senior management and executives
Establish business cases and projected return on investment to identify and prioritize opportunities
5+ years of product management experience, preferably with experience working in payment risk or on other marketplace platforms
Passionate and knowledgeable about risk & fraud, with strong analytical and technical understandings
Self-starter with a proven track record of execution and results
Proven ability to work cross-functionally, collaborate, influence, and work as part of a team
Exception communication skills - both written and verbal
- Experience or knowledge of eCommerce platforms/ marketplaces
Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.