What if you could change the way the world communicates?
What if you had the freedom of a startup and the resources of a global enterprise?
You’d break new ground. Raise the bar for performance. And do career-defining work.
That’s exactly the kind of environment we’re building together at RingCentral.
RingCentral's cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies and customers together.
The Innovation team is the engine that makes RingCentral go. From Engineering to UX/UI to CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. If there’s a better way to bring people together, RingCentral Innovation is finding it, iterating on it, and sharing it with the world.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
Our Product team develops and leads features, interfaces and designs that set our applications apart. You drive strategy and development and your technical expertise will help our platform deliver the look, feel and function that redefines the way the world communicates.
As the Senior Product Manager, Integrations, Shepard and grow RingCentral’s library of 1st party integrations, Develop and execute integration product strategy, with a keen focus on usability, versatility, and competitiveness. Collaborate with multiple engineering teams to plan, design, develop, and refine a large set of integrations, while improving development efficiency.
Work with cross-functional GTM teams to execute successful software releases: support, operations, communication, & sales enablement.
Identify and assess new integration opportunities in the business app ecosystem
Conduct interviews, surveys, and other studies to understand customer behavior and needs.
Communicate both strategic vision and tactical plans to key team members
Collaborate with engineering team to deliver features in partner segment
Able to communicate effectively with engineering technically and translate business requirements into solution specifications.
Working knowledge of system integration using REST APIs
Highly empathetic with users, customers, co-workers, and partners
5-10 years of product management experience in relevant markets
Experiencing bringing successful integration products to market, especially in the CRM, Helpdesk, and Back-office categories
Demonstrated success in evangelizing integration capabilities to internal teams and external entities (customers, analysts & press)
Software development background, especially in Cloud applications
KPI-driven mentality that focuses on delivering measurable success.
Talent for taking input from various partners and distilling measurable plans.
Ability to thrive in startup environment. We want candidates with that entrepreneurial spark!
Wicked smart and have a strong bias for action and results
Knowledge of cloud voice, video, and messaging communication products
User-focused problem solver with ability to translate user feedback and usage data into requirements
Excellent written and presentation abilities
Capable of taking complex issues and making them simple for customers and partners to understand
Track record of leading the entire product life cycle
Benefits and Amenities:
Centrally located in Belmont, CA (close to highways 101, 280, and 92)
Comprehensive medical, dental, and vision
401K match and ESPP
Complimentary organic breakfast and lunch daily, and fully stocked break rooms
On-site gym with free yoga and boot-camp classes
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.